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City Limits Nissan - Service Center

Austin, TX

4.6
323 Reviews

323 Reviews of City Limits Nissan - Service Center

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December 11, 2024

An awesome nissan service center to go with awesome people, facilities, service advisors, staff, and refreshments. More

by GLENNSAMPAYAN07
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Limits Nissan responded

Thank you very much for taking the time to leave us this review, we appreciate the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 10, 2024

Their service is top notch. They are welcoming and polite from the moment you walk in the door. More

by jamerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review regarding your recent service visit! We appreciate your kind words, and I'll be sure to pass them along to the team. If there is anything at all we can do for you, please don't hesitate to reach out! Thank you, Jason Laguna General Manager

December 09, 2024

Jayden did a great job with contacting me about my vehicle being received by towing so they can work on my key replacement. He updated me during and after the process with cost etc. He's always respec More

by ADRIANABRADSHAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

City Limits Nissan responded

I am so glad to hear the team took good care of you during your recent Service visit, and appreciate you taking the time to tell us about it! If you need anything at all, please don't hesitate to reach out. Thank you and have a great week! Thank you, Jason Laguna General Manager

Dec 12, 2024 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2024

The dealership is definitely worth going going to. Prompt service and friendly is key. They have it all. They go way and beyond to make the customer happy. More

by Chelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we hope to see you again soon! Thank you, Jason Laguna General Manager

December 07, 2024

First of all, they keep attributing my 2017 Juke info to my former 2013 Juke info for some reason, so I think I had been getting service recommendations based on that, then they didn't check a slow leak in More

by E
Recommend Dealer
No
Employees Worked With
Jayden Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

City Limits Nissan responded

Thank you for making us aware of this situation and I apologize for the inconvenience, we appreciate your feedback and will look into correcting your profile with the appropriate VIN. If you would like to provide any additional information, please reach out to us at 512-444-1400 at your convenience. Thanks again and have a great weekend! Jason Laguna General Manager

Dec 07, 2024 -

City Limits Nissan responded

After discussing this with the Service team, it seems that the warranty you have is only usable at the dealership you purchased it from. We do keep records of all vehicles under your profile, so your Service Advisor did ask which vehicle we were looking at. We have made a note that you no longer own the 2013 Juke to avoid any further confusion. I hope this clarifies things for you a bit, and I will speak with the technician about why the leak in your tire was not checked on Monday. Thanks again for your understanding and we hope you consider us again in the future! Thank you, Jason Laguna General Manager

December 07, 2024

We appreciated the quick turnaround time and flexibility with repair schedule. Being able to pick up the vehicle same-day meant a lot! More

by pmcasarez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and look forward to your next visit with us! If you need anything at all, please don't hesitate to reach out. Have a great weekend! Thank you, Jason Laguna General Manager

December 04, 2024

The experience was fabulous. Entered for service and got served with coffee and snacks but updates every few minutes. I love this place. The staff is courteous and very thorough More

by Rajeev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jett
Dec 05, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, we appreciate the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 01, 2024

Your staff is always courteous and efficient. I have always been pleased with your service. More

by terry-cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

City Limits Nissan responded

I am so glad to hear that you are always well taken care of when you visit, we appreciate your feedback and look forward to seeing you again soon! Here's to many more happy miles, thanks again and have a fantastic week! Jason Laguna General Manager

November 30, 2024

Had a better experience this time around my service rep was very helpful and paid attention to my concerns and even showed me a video to help ease my anxiety on things.. More

by tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

City Limits Nissan responded

I am glad to hear the Service team was helpful and attentive to your concerns, and appreciate you taking the time to tell us about it! I will be sure to pass your comments along, and we hope to provide you with many more years of excellent service! Thank you, Jason Laguna General Manager

November 30, 2024

Experience was calm and delightful, and was informative on the vehicle purchased,thank you Kemi More

by ROBERTLANDMARK60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kemi Pignault was the salesman
Nov 30, 2024 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us this wonderful review, we greatly appreciate it! Welcome to the City Limits Nissan family, and have a fantastic weekend! Thank you, Jason Laguna General Manager

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