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City Limits Nissan - Service Center

Austin, TX

4.6
354 Reviews

354 Reviews of City Limits Nissan - Service Center

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July 18, 2024

They had great communication throughout the process, and made sure all the major issues were addressed. More

by CHRISTY A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel from Service
Jul 19, 2024 -

City Limits Nissan responded

Thank you for the kind review. I'm glad to hear you found our team to be supportive and communicative, and we hope to work with you again soon! Thank you, Luis Acosta General Manager

July 17, 2024

This was my best experience at the dealership to date. Daniel was incredibly kind and professional and I didn't feel like he was pushing me into anything. In and out. Thank you. More

by CARLITODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jul 18, 2024 -

City Limits Nissan responded

I am glad to hear you had a good experience with the Service team, and will be sure to pass your comments along. Thank you for taking the time to leave us a review, we hope to see you again soon! Luis Acosta General Manager

July 16, 2024

I can always count on receiving dependable service from this dealership. They are very thorough with the work that they do, ane they are also very wonderful about alerting me about any other service needs More

by LAURA B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the service department
Jul 16, 2024 -

City Limits Nissan responded

Hi Laura, I'm glad to hear such kind words regarding our Service team here at City Limits Nissan and appreciate you taking the time to let us know how we did! I'll be sure to pass your comments along, and we look forward to seeing you again soon. Thank you, Luis Acosta General Manager

July 16, 2024

Even though the dealership was super busy since some employees were out on vacation, it did not affect the quality of customer service provided. Tyler made sure to update me on the progress of my servic More

by CSCHEMBRI98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 16, 2024 -

City Limits Nissan responded

We look forward to every opportunity to provide top notch service, and are happy to hear you had a great experience with the team here at City Limits Nissan! Please reach out if ever you need anything, we look forward to seeing you again soon! Thank you, Luis Acosta General Manager

July 16, 2024

Great service. Totally satisfied. Comfortable waiting area. Prompt response from the service agent when I arrived. More

by JUDENTON5755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

City Limits Nissan responded

Thank you for leaving feedback, we are always looking to improve so that we can provide a truly exceptional experience every visit and your comments will help us do that! We hope to see you again soon. Thank you, Luis Acosta General Manager

July 16, 2024

Dan Sanchez's knowledge and customer service are A+++++. Thank you sir. I highly recommend City Nissan. More

by FSISBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jul 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did! I will be sure to pass your comments along to the Service team, and we look forward to seeing you again soon! Thank you, Luis Acosta General Manager

July 16, 2024

En ocasiones pasadas había más comunicación durante el servicio esta vez todo fue muy raro More

by EBEBE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jul 16, 2024 -

City Limits Nissan responded

Gracias por tu reseña. Lamento que no haya recibido el mejor servicio, utilizaremos sus comentarios para mejorar en el futuro. Llámenos al 512-444-1400 para que podamos resolver su problema. Muchas gracias, Luis Acosta General Manager

July 16, 2024

Good to see familiar faces. I had to wait more than hour for my oil change, with appointment but it was not too bad. More

by PDESAI_PALLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

City Limits Nissan responded

I greatly appreciate your feedback regarding your recent Service visit, we will use this information to refine our efforts going forward. Thanks again and have a great week! Luis Acosta General Manager

July 15, 2024

They were right on time with my appointment and they were quick. I didn’t wait long at all. I will definitely go back. More

by gibble.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

City Limits Nissan responded

We strive to provide a truly exceptional experience to every guest for every visit, I'm glad to hear you had a great experience with us! I will be sure to pass your comments along to the Service team and we look forward to seeing you again soon. Thank you, Luis Acosta General Manager

July 14, 2024

It is satisfactory and they are on top of it great job and friendly .hello More

by DEEGONZALES28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin
Jul 15, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did. I'm glad to hear you had a great experience with the team here at City Limits Nissan, and if you ever need anything else please don't hesitate to contact us! Thank you, Luis Acosta General Manager