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City Limits Nissan - Service Center

Austin, TX

4.5
404 Reviews

404 Reviews of City Limits Nissan - Service Center

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September 04, 2024

Lacking attention to detail. Initial problem not solved. . Lots of upsale on service not necessary More

by RNGSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saul Vela
Sep 06, 2024 -

City Limits Nissan responded

I genuinely appreciate the time you took out of your day to provide us with feedback regarding your recent Service visit. We try to provide a top notch experience for each guest, every time. If you would like to provide more information about your experience, please reach out at 512-444-1400 at your convenience. We look forward to resolving this with you, and have a great weekend. Thank you, Luis Acosta General Manager

September 03, 2024

Not impressed with the work from the maintenance technician servicing my vehicle. I brought my Nissan Frontier in to have an oil change and tire rotation with the multipoint inspection. After m More

by IKSPITZENBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, and for providing such detailed information about your Service experience. We take issues like this very seriously, and your feedback will enable me to follow up with the team to refine our process and ensure this does not happen again. If you would like to provide more information, please reach out to us at 512-444-1400 at your convenience. Thank you, Luis Acosta General Manager

September 02, 2024

Everyone is kind there, I felt so good with the attitude of service people, thanks More

by axodl14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Sep 03, 2024 -

City Limits Nissan responded

Our goal is to provide truly exceptional service to every guest, every time! I am glad to hear the Service team took good care of you, we look forward to many more visits and are always here if you need help. Thank you, Luis Acosta General Manager

September 01, 2024

daniel is always going that extra mile i put my trust in him hard worker and feel very comfortable with city limits nissan! More

by rodriguezmargie1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Limits Nissan responded

We are proud to have an excellent Service team and are so glad to hear you were well taken care of for your visit with us. I will be sure to pass your remarks along, we look forward to your next visit! Thank you, Luis Acosta General Manager

August 31, 2024

Awesome and respectful customer service. I arrived late in the day and Saul still got me in and out with prompt professional service. More

by JACOB.SALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 03, 2024 -

City Limits Nissan responded

I am glad to hear we were able to accommodate you quickly and respectfully, and will be sure to pass your comments along. Thank you again for taking the time to leave a review, and have a great week! Thank you, Luis Acosta General Manager

August 31, 2024

Saul Vela in service is very friendly, professional, informative, and extremely helpful in servicing my Sentra. Sal Vela always takes and goes the extra mile in making sure your visit and repairs are c More

by RIOSTOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 03, 2024 -

City Limits Nissan responded

I am so happy to hear you found the Service team to be supportive and professional, and will be sure to pass your comments along! We aim to provide a truly exceptional experience every visit, and we look forward to providing you with many more years of excellent service! Thank you, Luis Acosta General Manager

August 29, 2024

Great snacks clean and employee friendly and will let you know what going on with your car More

by darryldemps61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a young female I can’t remember her name but I knew she was new
Sep 03, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, I appreciate it and look forward to continuing to provide you with excellent service for years to come! Thank you, Luis Acosta General Manager

August 29, 2024

Daniel always great and on top of any problems and respect you time and appreciate you coming back to have work done 👍 More

by atxbrezz512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Limits Nissan responded

I am so glad to hear you found the Service team to be supportive of your needs, we look forward to reviews like yours and will continue our efforts to provide top notch service to every guest, every time! Thank you, Luis Acosta General Manager

August 27, 2024

Everything was efficient. It would be great if tire rotation were included in the service. More

by tpa273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 03, 2024 -

City Limits Nissan responded

Thank you for leaving us a review about your recent Service visit, I appreciate it and will pass your comments along to the team. We look forward to your next visit, and hope you have a great week! Thank you, Luis Acosta General Manager

August 27, 2024

Friendly, excellent work, good ethics. Clean environment and work area. Please continue your excellence. Thank you More

by CLAUDIA4211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great visit with the Service team and will be sure to pass your comments along! Thank you again for the review and have a wonderful week. Thank you, Luis Acosta General Manager

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