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City Limits Nissan - Service Center

Austin, TX

4.6
319 Reviews

319 Reviews of City Limits Nissan - Service Center

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December 15, 2024

Buzz did a great job. Very friendly and professional. extra word extra word extra word More

by KELSEY.J.ERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to tell us about your Service visit! We appreciate your feedback and look forward to your next visit with us! Thank you, Jason Laguna General Manager

Dec 20, 2024 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

December 14, 2024

Service was excellent. Quick, efficient and I knew all of my options in regards to my car future care. More

by ktriplett824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Service was great and the young man who helped me was very knowledgeable, helpful & courteous. More

by Fred Guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

City Limits Nissan responded

Hello Fred, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2024

Waited for over 2. 5 hours for an oil change and tire rotation - seems like the names change has affected to service - my hub cap flew off and 2 of my tire air caps were More

by RAGARZA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Limits Nissan responded

I am so sorry to hear you had a less than exceptional experience with our team. Thank you for providing us with this important feedback, we will use your comments to refine our efforts and ensure this does not happen again. If you would like to provide any additional information, please reach out to us at 512-444-1400. Our goal is to provide top notch service to every guest, every time and your comments will go a long way in helping us achieve that goal. Thank you again and have a great weekend. Jason Laguna General Manager

December 12, 2024

Great place as always! Took care of my car as expected. Excellent customer service thank you! More

by ZELDA.STANFORD39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, we appreciate you and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

December 11, 2024

The service was fantastic as always. But I went in to get a oil change and tire rotation I said that my right rear tire was having a sensor light issue and the light was on when job was More

by GUNTLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Limits Nissan responded

Thank you very much for bringing this to our attention, I appreciate your thorough feedback and we will utilize these comments to refine our processes so that it does not happen again. We look forward to your next visit, and hope you have a fantastic weekend! Thank you, Jason Laguna General Manager

December 11, 2024

An awesome nissan service center to go with awesome people, facilities, service advisors, staff, and refreshments. More

by GLENNSAMPAYAN07
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Limits Nissan responded

Thank you very much for taking the time to leave us this review, we appreciate the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 10, 2024

Their service is top notch. They are welcoming and polite from the moment you walk in the door. More

by jamerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review regarding your recent service visit! We appreciate your kind words, and I'll be sure to pass them along to the team. If there is anything at all we can do for you, please don't hesitate to reach out! Thank you, Jason Laguna General Manager

December 09, 2024

Jayden did a great job with contacting me about my vehicle being received by towing so they can work on my key replacement. He updated me during and after the process with cost etc. He's always respec More

by ADRIANABRADSHAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

City Limits Nissan responded

I am so glad to hear the team took good care of you during your recent Service visit, and appreciate you taking the time to tell us about it! If you need anything at all, please don't hesitate to reach out. Thank you and have a great week! Thank you, Jason Laguna General Manager

Dec 12, 2024 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2024

The dealership is definitely worth going going to. Prompt service and friendly is key. They have it all. They go way and beyond to make the customer happy. More

by Chelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we hope to see you again soon! Thank you, Jason Laguna General Manager