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City Limits Nissan - Service Center

Austin, TX

4.5
404 Reviews

404 Reviews of City Limits Nissan - Service Center

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September 08, 2024

My check out process was very slow and inefficient. The work on my car was completed, I had paid my bill and was in the waiting area waiting to be told my car had been brought to the front. i finally More

by CHOMSHER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Sep 09, 2024 -

City Limits Nissan responded

I genuinely appreciate you taking the time to leave feedback about your recent Service visit. I will be sure to use your comments to refine our processes and ensure a smoother transaction going forward. Have a fantastic week, and we hope to see you again soon! Thank you, Luis Acosta General Manager

September 08, 2024

The Service Rep Saul was great. Very professional and made the entire experience pleasant. He helped me both times in the same week and he was consistent with his service. More

by iagostini1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 09, 2024 -

City Limits Nissan responded

Thank you for leaving us a review, I will be sure to pass your comments along to the team and we hope to see you again soon! Have a great week! Thank you, Luis Acosta General Manager

September 08, 2024

Everything went just fine. Quick service and it was pleasant to stay there with a free coffee and get some work done. More

by DANO256
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 09, 2024 -

City Limits Nissan responded

Thank you for your review, we look forward to providing excellent service to every guest every time and I'm happy to hear that was the case for your recent Service visit. Please reach out if you need anything at all, we are always happy to help! Thank you, Luis Acosta General Manager

September 07, 2024

Good service, kind staff and nice waiting room. Prices are a bit expensive. I would bring my car more often if the prices were cheaper. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback. I will be sure to pass your comments along, and we hope to be able to serve you again soon! Thank you, Luis Acosta General Manager

September 07, 2024

The best! Tyler and Buzz are the unsung heroes of City Limit Nissan! The whole service department five stars! More

by SCRUZ80642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela, Andrew "Buzz" Buzzerd, Diamond Carson
Sep 09, 2024 -

City Limits Nissan responded

Thank you so much for your kind words, this will certainly bring a smile to the team's faces when I pass your comments along! We hope to be able to provide you with many more years of exceptional service! Thank you, Luis Acosta General Manager

September 06, 2024

It’s always a pleasure dealing with the staff at City Limits Nissan. They make you feel like a priority every visit regardless of service being requested. More

by theellingtons13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

City Limits Nissan responded

Thank you for your review, this means a lot to us as a team and we look forward to working with you again soon! Thank you, Luis Acosta General Manager

September 06, 2024

Best service ever. I needed a battery replacement and Saul Vella helped me get off to a good start. He followed up every time there was a new development with a phone More

by BVKENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim with a last name I couldn't pronounce or spell, Luis Acosta, Saul Vela
Sep 09, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us such a detailed review, your kind words will certainly be passed along to the Service team! We hope to be able to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager

September 06, 2024

Great Service! Got the problem fixed and communicated well. Friendly and helpful and helped me find an available coupon to help with the cost. More

by PATBRANDENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela, Andrew "Buzz" Buzzerd, Diamond Carson
Sep 09, 2024 -

City Limits Nissan responded

I'm glad to hear the Service team took good care of you, and appreciate that you took the time to let us know about it! If you need anything at all, please don't hesitate to contact us. Have a great week! Thank you, Luis Acosta General Manager

September 05, 2024

Didn’t get the issue fixed they said they would get back with me nothing yet More

by ISIDROMART68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 06, 2024 -

City Limits Nissan responded

Thank you for your feedback, we would like to resolve this for you in a timely manner and appreciate your patience. I will speak with the Service team and reach out with a solution as soon as possible. Thank you, Luis Acosta General Manager

September 05, 2024

The experience was professional with great customer services. The waiting area was very clean/comfortable. More

by JENNB67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

City Limits Nissan responded

Thank you very much for taking the time to leave us a review! I am glad to hear the team took great care of you, we look forward to providing you with many more years of excellent service! Thank you, Luis Acosta General Manager

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