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City Limits Nissan - Service Center

Austin, TX

4.6
307 Reviews

307 Reviews of City Limits Nissan - Service Center

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July 19, 2024

Saul was my service advisor a few years ago, and I wanted him again for this appointment. He communicates clearly what the issue is, and updates me regularly. I trust what he says and have confidence in your More

by EMFOGARTY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great experience with the Service team here, and will be sure to pass your comments along. If ever you need anything at all, please reach out. We look forward to seeing you again soon and hope you have a great weekend! Thank you, Luis Acosta General Manager

July 18, 2024

They had great communication throughout the process, and made sure all the major issues were addressed. More

by CHRISTY A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel from Service
Jul 19, 2024 -

City Limits Nissan responded

Thank you for the kind review. I'm glad to hear you found our team to be supportive and communicative, and we hope to work with you again soon! Thank you, Luis Acosta General Manager

July 18, 2024

The new ownership has made this dealership lovable again! I greatly appreciate the drinks and snacks. More

by conrad_f23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jul 18, 2024 -

City Limits Nissan responded

We're grateful for the opportunity to provide you with the top notch service you deserve, and hope to be able to work with you again soon! Thanks so much for taking the time to leave a review, and have an excellent weekend! Luis Acosta General Manager

July 18, 2024

Friendly environment and has the family feel. Number one and only choice for service to my vehicle. More

by JAVI HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

City Limits Nissan responded

Javi, thank you so much for your review. It's great to hear you found the team and the environment to be welcoming, we hope to be able to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager

July 17, 2024

This was my best experience at the dealership to date. Daniel was incredibly kind and professional and I didn't feel like he was pushing me into anything. In and out. Thank you. More

by CARLITODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jul 18, 2024 -

City Limits Nissan responded

I am glad to hear you had a good experience with the Service team, and will be sure to pass your comments along. Thank you for taking the time to leave us a review, we hope to see you again soon! Luis Acosta General Manager

July 16, 2024

I can always count on receiving dependable service from this dealership. They are very thorough with the work that they do, ane they are also very wonderful about alerting me about any other service needs More

by LAURA B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the service department
Jul 16, 2024 -

City Limits Nissan responded

Hi Laura, I'm glad to hear such kind words regarding our Service team here at City Limits Nissan and appreciate you taking the time to let us know how we did! I'll be sure to pass your comments along, and we look forward to seeing you again soon. Thank you, Luis Acosta General Manager

July 16, 2024

Even though the dealership was super busy since some employees were out on vacation, it did not affect the quality of customer service provided. Tyler made sure to update me on the progress of my servic More

by CSCHEMBRI98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 16, 2024 -

City Limits Nissan responded

We look forward to every opportunity to provide top notch service, and are happy to hear you had a great experience with the team here at City Limits Nissan! Please reach out if ever you need anything, we look forward to seeing you again soon! Thank you, Luis Acosta General Manager

July 16, 2024

Great service. Totally satisfied. Comfortable waiting area. Prompt response from the service agent when I arrived. More

by JUDENTON5755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

City Limits Nissan responded

Thank you for leaving feedback, we are always looking to improve so that we can provide a truly exceptional experience every visit and your comments will help us do that! We hope to see you again soon. Thank you, Luis Acosta General Manager

July 16, 2024

Dan Sanchez's knowledge and customer service are A+++++. Thank you sir. I highly recommend City Nissan. More

by FSISBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Jul 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did! I will be sure to pass your comments along to the Service team, and we look forward to seeing you again soon! Thank you, Luis Acosta General Manager

July 16, 2024

En ocasiones pasadas había más comunicación durante el servicio esta vez todo fue muy raro More

by EBEBE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jul 16, 2024 -

City Limits Nissan responded

Gracias por tu reseña. Lamento que no haya recibido el mejor servicio, utilizaremos sus comentarios para mejorar en el futuro. Llámenos al 512-444-1400 para que podamos resolver su problema. Muchas gracias, Luis Acosta General Manager