City Limits Nissan - Service Center

Excellent service. Rapid and complete Great communication with my insurance that ensured I had no cost to me Rapid and complete Great communication with my insurance that ensured I had no cost to me More

excellent service. Saul Vela solves all my doubts, explains to me in detail the condition of my car, and is excellent at his job, I will definitely return soon, Saul Vela solves all my doubts, explains to me in detail the condition of my car, and is excellent at his job, I will definitely return soon, More

Sold me a certified vehicle with mechanical issues and body damage without disclosing after financing and giving money over the phone. Pictures sent to me were with the door open so damage could not be s body damage without disclosing after financing and giving money over the phone. Pictures sent to me were with the door open so damage could not be seen. Then document was signed for them to repaint the side since it was not disclosed and vehicle was painted twice only to receive the vehicle back with bubbled paint. Asked that they mail a check for the damage since the vehicle has to be painted for the 3rd time by another body shop and still after a month have not received payment after promised. One day after purchase warning lights came on the vehicle and the dealership took it for two weeks only to not fix it as promised. Worst experience dealing with this dealership. More

They always took hours for an oil change even if you have an appointment set. Last time I was there I told them that I didn't need the complementary wash because I didn't have much time to wait but the neces an appointment set. Last time I was there I told them that I didn't need the complementary wash because I didn't have much time to wait but the necessary, and of course more than hour and a half waiting for my car because they didn't care and washed my car. More

Saul Vela took great care of us. He’s the only service rep that we trust with our car. Dealership is nice. We were comfortable while we waited. He’s the only service rep that we trust with our car. Dealership is nice. We were comfortable while we waited. More

Service was amazing, however; I do believe if I come in for a diagnostic AND have the vehicle fixed the day of, the diagnostic should then be waved. for a diagnostic AND have the vehicle fixed the day of, the diagnostic should then be waved. More

Friendly staff. Work was completed. The free car wash was not completed well with windows Work was completed. The free car wash was not completed well with windows More

Customer service was excellent but your prices on services is ridiculous now days. For a simple tire rotation your price went from $20 to now over $30 after taxes. I'm sticking with discount tire for services is ridiculous now days. For a simple tire rotation your price went from $20 to now over $30 after taxes. I'm sticking with discount tire for my tire care needs with a free tire rotation and free patching as well. More

Average service experience for a dealership service dept. I would recommend this department for Nissan owners (to get the benefit of recall checks, original parts, and brand knowledge), but probably not for I would recommend this department for Nissan owners (to get the benefit of recall checks, original parts, and brand knowledge), but probably not for anyone looking for a specific or limited set of services (i.e., just an oil change/rotation). State of the art dealer service centers provide photos and videos of the vehicle inspection, as well as of defective parts - showing the defects and links to information about the part to be replaced. This dealership did not provide any photos or video with the vehicle inspection. They did provide paper documentation of the recommended service, and cost estimate for each. Other dealership service departments in the area offer complementary beverages and snacks. City Nissan has them available for purchase. Seems a bit cheap to charge me for a $0.25 can of soda when you're getting a thousand dollars of service out of me. Sergio explained the recommended services and options well. He did give me a discount on a diagnostic charge at the end (because I was spending so much already). A sales floor rep stopped by to say hi, which was nice. Timeline for service was good - I was waiting in the lounge. After dropping off my vehicle at 8am, I was out by around noon. For the service done, that seemed about average. $400 for a new key + fob is absolute highway robbery. More

Friendly staff, timely service, great experience. Would definitely recommend to friends and family. Thanks City Limits!!! Would definitely recommend to friends and family. Thanks City Limits!!! More