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City Limits Nissan - Service Center

Austin, TX

4.6
309 Reviews

309 Reviews of City Limits Nissan - Service Center

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August 16, 2024

Fast service, Great customer service! ! Was able to do a recall on my car without even having to ask. They def take care of their customers. More

by melly_welly07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 19, 2024 -

City Limits Nissan responded

Thank you for your kind words, I'll be sure to pass them along to the team! Have a great week, and please reach out if you need anything at all! Thank you, Luis Acosta General Manager

August 15, 2024

Everyone here is super welcoming thank you so much for Fefe who helped me with my purchase on a vehicle shes great at what she does indeed is super sweet;also for Taylor and Jayden for helping me on short More

by Edith.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fefe,Taylor,Jayden
Aug 19, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know about your recent visit. I am so happy to hear that the team took great care of you. Welcome to the City Limits Nissan family, we can't wait to see you again! Thank you, Luis Acosta General Manager

August 15, 2024

Very good crew always very helpful and very Understanding the customer very well and they always do a very good job More

by MARWANOMAR1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
Aug 19, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us this review, I am happy to hear the Service team took good care of you and we look forward to working with you again soon! Thank you, Luis Acosta General Manager

August 15, 2024

First time at dealership since recent name change. Have been doing business at this Nissan location since purchase of 2013 Sentra and receive excellent service. More

by lujanj518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez services advisor
Aug 19, 2024 -

City Limits Nissan responded

We're so glad to have earned your business with us and look forward to providing you many more years of excellent service! Thank you for taking the time to leave a review, have a fantastic week! Luis Acosta General Manager

August 13, 2024

They provided the service for oil change and a tire rotation, but didn't follow through on the shuttle service pick up as promised. I even specifically booked an earlier slot so that I could accommodat More

by shreyashenoy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Buzzard
Aug 15, 2024 -

City Limits Nissan responded

Thank you for leaving us an honest review of your recent Service visit. I am sorry to hear you had a less than satisfactory experience, if you are willing to provide additional information please reach out to us at 512-444-1400 so that we can work towards a resolution on this. Thanks again and have a great weekend. Luis Acosta General Manager

August 12, 2024

Improved service since my last visit. Nice lobby amenities and friendly staff. Very convenient scheduling. More

by erinaliayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 15, 2024 -

City Limits Nissan responded

Thank you so much for your review, we hope to continue to provide you with top-notch service for many years to come! Thank you, Luis Acosta General Manager

August 12, 2024

they took almost 2 hours for an oil change and I had an appointment and what was worst another lady came in way after I got there and her oil was done like 30 minutes before mine More

by consultinghector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service representative
Aug 15, 2024 -

City Limits Nissan responded

I'm sorry to hear you had a less than satisfactory visit with our Service department, and appreciate you taking the time to let us know about it. I will work with the team to ensure we refine our efforts so that this does not happen again. If you are willing to provide more information about your visit, please reach out to us at 512-444-1400 and we will be happy to work towards a resolution with you. Thank you, Luis Acosta General Manager

August 09, 2024

Great service, fair pricing. My advisor kept me update throughout my appointment and gave me several options for an upcoming service. More

by MarisaM80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Aug 15, 2024 -

City Limits Nissan responded

Thank you for your review, our goal is to provide truly exceptional service to every guest and we are glad to hear you found this to be the case! I'll be sure to pass your comments along to the team, and look forward to seeing you again soon! Thank you, Luis Acosta General Manager

August 09, 2024

Great customer service experience. Honest and reasonable pricing, quality service and quick turn around on services. What else can one can ask for?. Throughout the years, I have acquir More

by UZRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz in service dept and his manager, Taylor
Aug 15, 2024 -

City Limits Nissan responded

I am so happy to hear you found our Service team to be helpful and supportive during your recent visit, and will be sure to pass your kind words along! We hope to see you again soon, thanks again and have a great weekend! Luis Acosta General Manager

August 08, 2024

GREAT CUSTOMER SERVICE EVERYTIME MY VEHICLE GETS SERVICE DONE! Thank you and will come in again soon! More

by ANNALEETELLO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Vasquez
Aug 15, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did! I'm happy to hear you had a great visit with us, and will be sure to pass your comments along to the team! Thank you, Luis Acosta General Manager

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