Back

City Limits Nissan - Service Center

Austin, TX

4.5
403 Reviews

403 Reviews of City Limits Nissan - Service Center

Sort by
April 19, 2025

Excellent Service staff and waiting area top notch highly recommend this dealership to any nissan owners More

by JEFF.PALAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

City Limits Nissan responded

We are so happy to hear you had a great visit with our Service team, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to reach out to us as we are more than happy to help. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

April 19, 2025

Overall, mostly pleased, however the part that was ordered did NOT fix my problem with the car. They had to order another part “hoping it would fix the issue” . If it doesn’t, I have to bring is back More

by djy_1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

City Limits Nissan responded

Thank you for providing us with this feedback, we appreciate you and apologize for the inconvenience. We use all feedback as a training tool to ensure we are always improving our processes. Our goal is to provide a top notch experience for every guest, which includes resolving the issue the first time, and falling short of that is disheartening. If you would like to provide us with any additional information, please reach out at 512-444-1400 at your convenience. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

April 19, 2025

Joseph kept me informed about the progress of my vehicle service progress. He also was very helpful in answering all of my questions. Pleasant experience overall. More

by mike.smuts45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 19, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we appreciate you and hope to provide you with many more happy miles! Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

April 13, 2025

This was my first time to use the City Limits Nissan service department and I had such a great experience. It was easy to make an appointment and we dropped off the vehicle in the evening before the app More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City Limits Nissan responded

We are so happy to hear your visit with our Service team was a great one and appreciate that you took the time to leave us a review! If you need anything at all, please don't hesitate to reach out to us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

April 09, 2025

Eric was very helpful and professional. He made sure that I was taken care of even though he was going to be out on the day that I got my work done. More

by kconn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

City Limits Nissan responded

We are so happy to hear the service team took great care of you and your vehicle, and appreciate that you took the time to tell us about it! If you need anything at all, please don't hesitate to reach out. Thanks again and have a great week! Jason Laguna General Manager

April 09, 2025

Advisor is an awesome worker explained everything clearly very respectful. Answered all my questions I had. More

by CARMEN2SUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

City Limits Nissan responded

Thank you for your review, we appreciate your feedback and will be sure to pass your comments along! If you need anything please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

Apr 12, 2025 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

Honesty and professional and integrity kind open with and had solutions to give and compare. More

by ANGIEPMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

City Limits Nissan responded

We are so happy to hear you found the team to be supportive and helpful during your visit, and appreciate you taking the time to tell us about it! If you need anything at all, please don't hesitate to reach out. Thanks again and have a great week! Thank you, Jason Laguna General Manager

April 06, 2025

Great service representative when taking my information and attentive to my car needs. Thank you Kendra for listening to the customer. More

by XMIRELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

City Limits Nissan responded

Thank you for taking the time to tell us about your service visit, we appreciate it and will be sure to pass your comments along to the team! If you need anything at all please don't hesitate to reach out, thanks again and have a great week! Jason Laguna General Manager

April 04, 2025

He is welcoming, accommodating and helpful with honesty, he was able to get me a discount. More

by faithozah
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

City Limits Nissan responded

Thank you for your kind review, I'll be sure to pass your comments along and we hope to be of service to you again soon! Thank you, Jason Laguna General Manager

March 31, 2025

Customer service is great. Love the communication via email and text and phone!Everyone was great More

by torresm_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

City Limits Nissan responded

We're so happy to hear you had a great visit with our Service team, and appreciate you taking the time out of your day to share with us! If you need anything at all, please contact us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

1
...