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City Limits Nissan - Service Center

Austin, TX

4.6
365 Reviews

365 Reviews of City Limits Nissan - Service Center

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February 01, 2025

Kendra was fine & was the first one to apologize for the truck's issue. City Limits Nissan is has not been able to determine why my truck's electrical system keeps requiring a battery boost, even though the More

by rgperez55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

City Limits Nissan responded

I am sorry to hear that your visit with us was less than satisfactory. We will review your feedback and reach out to you to see what else we can do to resolve this issue. If you would like to provide any additional information, please contact us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

February 01, 2025

Kendra, is a wonderful addition to Austin family! She was very attentive to my needs. She is a genuine good hearted woman. More

by WENDEL.BARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kameron Chenier
February 01, 2025

I took my daughter in for her first experience with a service appointment. "Buzz" greeted us and made her feel very comfortable. The waiting area was clean and we were kept well informed as to what nee More

by julie cowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

City Limits Nissan responded

I am so glad to hear the Service team took great care of you and your daughter, and will be sure to pass your comments along! We appreciate you and hope to be of service to you again soon. If you need anything, please call us at 512-444-1400 and we'd love to help! Thank you, Jason Laguna General Manager

January 31, 2025

Jayden was so much help. Answered all questions and provided quick quality service. Would recommend these services to others More

by SCHULTZ_JAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with a review, I'll be sure to pass your kind comments along! We appreciate you and hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

January 31, 2025

I took my Nissan Ariya in for service. I worked with Andrew. Andrew was great. I really liked I was sent a video of the technician checking out different things on my car, letting me know More

by Chakira1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

City Limits Nissan responded

Thank you for taking the time to tell us about your recent Service visit, I will happily pass your comments along to the team and we look forward to your next visit with us! Thank you, Jason Laguna General Manager

January 30, 2025

The rep was knowledgeable and helpful. Waiting was comfortable. The shop was clean and seemed to be well maintained. More

by LYSviolin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

January 30, 2025

Good, quick service. Nice personnel; not sure if they checked the liquids; no water added. More

by olivera_omayra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with this feedback, we will use your comments to refine our efforts for future visits and hope to see you again soon! Thank you, Jason Laguna General Manager

January 30, 2025

I really appreciate the efficient and timely service that I received. Also, I was comfortable and enjoyed coffee and snacks while I waited. More

by lvigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

City Limits Nissan responded

We are happy to hear you had a good visit with our Service team, and appreciate that you took the time to tell us about it! If there's anything we can do for you, please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

January 28, 2025

Great service! Nice place to open my laptop and work. Efficient service. Friendly and helpful. More

by Erin Ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review! We appreciate you and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

January 25, 2025

The dealership is always clean and the staff is well organized. The service is always excellent. More

by FLNUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

City Limits Nissan responded

Thank you so much for your kind words, we appreciate that you took the time to tell us about your visit and we hope to be of service to you again soon! Thank you, Jason Laguna General Manager

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