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City Limits Nissan - Service Center

Austin, TX

4.6
307 Reviews
Call Service Center (737) 701-5449

307 Reviews of City Limits Nissan - Service Center

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December 21, 2024

The staff of this dealership made my service appointment a pleasant experience. Daniel was attentive and friendly and made me feel like a valued customer. City Limits Nissan even made the waiting experien More

by NEAL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your review, I will be sure to pass your comments along to the team and we hope to provide you with many more years of top notch service! Thank you again and have a happy holiday! Jason Laguna General Manager

December 21, 2024

I gave my review in the stars. If you want me to submit this, don’t require me to type 15 words More

by travistydismay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2024

Dishonest: Lied to me about free oil changes for life of vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they t More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oswaldo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torin McGough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

City Limits Nissan responded

I am sorry to hear you did not have a great experience with us when purchasing your vehicle, and appreciate you taking the time to leave us your feedback. We would like to know more about your visit so that we might clear up any miscommunications and help turn your experience around. Please reach out to us at 512-444-1400 at your convenience, and we would be happy to help resolve this issue with you directly. Thank you, Jason Laguna General Manager

December 19, 2024

He was so friendly and helpful. It’s hard to find people like that. He explained things to me or I could understand. More

by rayluzalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, I appreciate your feedback and we look forward to seeing you again soon! Thank you, Jason Laguna General Manager

Dec 21, 2024 -

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

The process was as smooth as possible. Jayden was knowable and easy to work with. More

by emma.benoit3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and hope to see you again soon! Thank you and have a great week! Thank you, Jason Laguna General Manager

December 17, 2024

Like the CS from Steven and Brad in getting the tire replacement. Thank you both. More

by CREYES7@AUSTIN.RR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven, Sales Representative
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Dec 17, 2024 -

City Limits Nissan responded

I am glad to hear the team took good care of you, and appreciate you taking the time to tell us about it! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

December 17, 2024

Very pleasant to work with. With any questions I have they know the answer.i came in early for appointment because of the trouble I had and took my car with a hassle of being ea More

by ANGELICA_RUIZ82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

City Limits Nissan responded

Thank you so much for providing us with a review regarding your recent Service visit, I am so glad to hear the team took great care of you and will be sure to pass your comments along! If you need anything, please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

December 16, 2024

Excellent service, video review of the service that shows away to fix in case of the issue. More

by RICHABUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we appreciate your feedback and hope to work with you again soon! Thank you, Jason Laguna General Manager

December 15, 2024

Buzz did a great job. Very friendly and professional. extra word extra word extra word More

by KELSEY.J.ERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to tell us about your Service visit! We appreciate your feedback and look forward to your next visit with us! Thank you, Jason Laguna General Manager

Dec 20, 2024 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

December 14, 2024

Service was excellent. Quick, efficient and I knew all of my options in regards to my car future care. More

by ktriplett824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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