Back

City Limits Nissan

Austin, TX

4.6
540 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 540 reviews

January 17, 2025

I had light under my car they were unplugged and by the time I notice they got damaged. I'm never going back their again! More

by ANDY.ESCAMILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

City Limits Nissan responded

I am so sorry to hear that you did not have a good visit with us, our goal is to go above and beyond for each guest every time and falling short of that is disappointing. We will review this information and get back to you as soon as possible. Thank you again for bringing this to our attention and have a great day. Jason Laguna General Manager

January 17, 2025

Great. Patient dealer and helped explained what was needed with my car. Very friendly experience. More

by abcruz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

City Limits Nissan responded

I am happy to hear the Service team took good care of you during your recent visit, and we look forward to your next visit! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

January 16, 2025

I worked with Madison at the Pre-owned and we had a wonderful experience. The entire transaction was professional and smooth. All the staff we dealt with were attentive and polite. The vehicle itself w More

by bala.1302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Abbassi
Jan 17, 2025 -

City Limits Nissan responded

Thank you so much for your review, I am glad to hear the team took good care of you and I'll be sure to pass your comments along! Welcome to the City Limits Nissan family, and please don't hesitate to reach out if you need us! Have a great weekend! Thank you, Jason Laguna General Manager

January 15, 2025

Brought car in after there was damage to a tire guard at 11am. Meet with Andrew. Received a text approving services with no call and no video like usual receive. Called Andrew to speak about recommended ser More

by tiffkbish
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd
Jan 15, 2025 -

City Limits Nissan responded

Thank you for your feedback and for bringing this to our attention. I am sorry to hear that your visit with us was less than satisfactory, we are reviewing this and will reach out to you shortly. If you'd like to provide additional information in the meantime, please reach out to us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

January 15, 2025

Clayton was patient and helpful. The team was overall very kind. I was happy with my purchase. More

by blakemarshall1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and are excited to welcome you to the City Limits Nissan family! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

January 14, 2025

Good dealership quick and easy purchase from them. still waiting on my rubber mats that they promised. More

by rubengalindo514
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Willis Prieto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus "Chuy" Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Abbassi
Jan 14, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate it and are grateful for the opportunity to earn your business! I followed up with the Parts and Service team, your mats have been ordered and we will contact you as soon as they are in. Please reach out if you have any additional questions at 512-444-1400 and we'd be happy to help. Thanks again and have a great week! Jason Laguna General Manager

January 13, 2025

Jay was very helpful and informative about what was going on with my car! He talked me through everything and gave me time to think over what I wanted to approve. Very friendly and great customer service! More

by BARTLETT.JAZMINE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

City Limits Nissan responded

I am glad to hear you had a good visit with our Service team, and I'll be sure to pass your comments along! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great week! Jason Laguna General Manager

January 13, 2025

Excelente servicio, excelente el trato con el personal, muy buen trabajo, todo excelente, estuvo a tiempo! More

by JACALA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

City Limits Nissan responded

Gracias por su resena, lo apreciamos y esperamos volver a trabajar con usted pronto! Gracias, Jason Laguna General Manager

January 13, 2025

A great experience. Everyone was very helpful and made the car buying process very easy. Chuy was real and personable and communicated every step of the process very wel More

by Jeremy A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus "Chuy" Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Estrella Vitales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to provide us with this feedback, we are excited to welcome you to the City Limits Nissan family and hope to see you again soon! Thank you, Jason Laguna General Manager

January 13, 2025

Kendra did an amazing job providing service for us! Shout out to Maynor for service! More

by updikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

City Limits Nissan responded

I am so glad to hear you had a great visit with us, we look forward to providing you with many more happy miles and hope you have a fantastic week! Thank you, Jason Laguna General Manager

...
8
...