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City Limits Nissan

Austin, TX

4.6
538 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 538 reviews

February 02, 2025

Dishonest, uneducated. Would not recommend. Would not go back for service. Disorganized. Lack of pride. More

by jay_elizondo93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rudy DeLeon
Feb 03, 2025 -

City Limits Nissan responded

I am sorry to hear your visit with us was less than satisfactory, please contact us at 512-444-1400 at your convenience so that we might resolve this with you. Thanks so much and have a great day! Jason Laguna General Manager

February 01, 2025

Very disappointing to have to take my truck back for the same issue. My truck's issue is a failure to maintain a dependent charge. Was told by Chenin Buck, Owner Loyalty Mgr, that they would do a "deep dive More

by rgperez55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

City Limits Nissan responded

I am sorry to hear that your visit with us was less than satisfactory. We will review your feedback and reach out to you to see what else we can do to resolve this issue. If you would like to provide any additional information, please contact us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

February 01, 2025

Steve was extremely polite and very helpful. He went above and beyond to make my deal work. He helped put some humor into the sale and explained everything very thoroughly. Thank you Nissan for More

by TIGGER78745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selah Alvelo
Feb 01, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us this review, we appreciate the opportunity to earn your business and are excited to welcome you to the City Limits Nissan family! Have a great weekend and we hope to see you soon! Thank you, Jason Laguna General Manager

February 01, 2025

I took my daughter in for her first experience with a service appointment. "Buzz" greeted us and made her feel very comfortable. The waiting area was clean and we were kept well informed as to what nee More

by julie cowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Feb 01, 2025 -

City Limits Nissan responded

I am so glad to hear the Service team took great care of you and your daughter, and will be sure to pass your comments along! We appreciate you and hope to be of service to you again soon. If you need anything, please call us at 512-444-1400 and we'd love to help! Thank you, Jason Laguna General Manager

February 01, 2025

Kendra, is a wonderful addition to Austin family! She was very attentive to my needs. She is a genuine good hearted woman. More

by WENDEL.BARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd, Kameron Chenier
Feb 01, 2025 -

City Limits Nissan responded

I am so glad to hear that you had a great visit with us, we appreciate your feedback and look forward to providing you with many more happy miles! Thanks again and have a great weekend! Jason Laguna General Manager

January 31, 2025

Jayden was so much help. Answered all questions and provided quick quality service. Would recommend these services to others More

by SCHULTZ_JAMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with a review, I'll be sure to pass your kind comments along! We appreciate you and hope to provide you with many more happy miles! Thank you, Jason Laguna General Manager

January 31, 2025

I took my Nissan Ariya in for service. I worked with Andrew. Andrew was great. I really liked I was sent a video of the technician checking out different things on my car, letting me know More

by Chakira1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Jan 31, 2025 -

City Limits Nissan responded

Thank you for taking the time to tell us about your recent Service visit, I will happily pass your comments along to the team and we look forward to your next visit with us! Thank you, Jason Laguna General Manager

January 31, 2025

In my 50 years of buying vehicles, Robert Lee was the most knowledgeable, forthright, courteous, and professional salesperson I have ever interacted with. More

by Creed80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

City Limits Nissan responded

I am so glad to hear you had a great visit with us, thank you so much for the opportunity to earn your business and for telling us about your experience! Welcome to the City Limits Nissan family and have a fantastic weekend! Thank you, Jason Laguna General Manager

January 30, 2025

The rep was knowledgeable and helpful. Waiting was comfortable. The shop was clean and seemed to be well maintained. More

by LYSviolin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

January 30, 2025

I really appreciate the efficient and timely service that I received. Also, I was comfortable and enjoyed coffee and snacks while I waited. More

by lvigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Jan 31, 2025 -

City Limits Nissan responded

We are happy to hear you had a good visit with our Service team, and appreciate that you took the time to tell us about it! If there's anything we can do for you, please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

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