Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
455 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

Directions

By Type

Showing 455 reviews

August 02, 2024

Outstanding service- diagnosed and replaced needed part for my Titan XD diesel . Daniel Sanchez, as usual took care of me ! THANKS ! More

by CMATT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez, Tyler, service manager,
Report | Print
Aug 15, 2024 -

City Limits Nissan responded

I am so glad to hear that the Service team took great care of you. Thanks for letting us know, we look forward to providing you with many more years of excellent service and are happy to help should you need anything at all. Thank you, Luis Acosta General Manager

August 01, 2024

Tyler was very professional, knowledgeable, and friendly. The team did a great job getting the work done in time for our road trip. More

by MFIASCONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Aug 15, 2024 -

City Limits Nissan responded

Thank you for this review, I'll be sure to pass your comments along to the team! We hope to be able to provide you with excellent service again soon, so please reach out if there's ever anything we can do for you. Thank you, Luis Acosta General Manager

August 01, 2024

Everyone I encountered was very pleasant, welcoming with great customer service. I felt like I was "left in the dark" about some important details for days on end, but finally received answers once I reache More

by alycia.weis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Aug 01, 2024 -

City Limits Nissan responded

Thank you for the opportunity to improve our processes by providing this invaluable feedback about your recent visit. I appreciate every opportunity to improve, and hope to be able to work with you again in the future. Thanks again and have a great weekend! Luis Acosta General Manager

August 01, 2024

Tried to charge me $300 for a recall. Took all day to do a repair that was quoted for 1 hour More

by Justin.Nabers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people I was in service
Report | Print
Aug 15, 2024 -

City Limits Nissan responded

Thank you for letting us know about your recent visit, and for taking the time to leave a review. I will look into this to see what we could have done to refine our processes and prevent this from happening again in the future. Please reach out if there is anything I can do for you. Thank you, Luis Acosta General Manager

July 31, 2024

This dealership always does a great job! My service is always quick and the waiting room is super comfortable. More

by KDEMPS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vega
Report | Print
Aug 01, 2024 -

City Limits Nissan responded

I am glad to hear you always have a good experience with us! If you need anything at all, please reach out. We look forward to seeing you again soon! Thank you, Luis Acosta General Manager

July 31, 2024

It took 5 days to complete the service, they promised a wash and never did More

by ALEX170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the name of the person
Report | Print
Aug 01, 2024 -

City Limits Nissan responded

I'm sorry to hear we did not get your vehicle washed up after service, thank you for letting us know. If you have a few moments to provide additional details, our Owner Loyalty Manager Chenin Buck would love to help resolve this with you. Please reach out at 512-770-4134 at your convenience, and I hope you have a great weekend! Thank you, Luis Acosta General Manager

July 31, 2024

I was greeted by Saul my service advisor at 7:30 am. I told him what I needed done, which included a recall issue and then got a ride home on the shuttle. After a couple of hours I decided to contact th More

by C.R.SALINAS0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Report | Print
Aug 01, 2024 -

City Limits Nissan responded

I genuinely appreciate your detailed feedback about your recent Service visit with us, and apologize for the inconvenience. We will use this information to refine our processes, and hope to be able to provide you with excellent service going forward. Thank you, Luis Acosta General Manager

July 31, 2024

Every experience I’ve ever had with Nissan has been wonderful and pleasant. Great customer service and friendly staff. More

by tone99c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

City Limits Nissan responded

We genuinely strive to provide a truly exceptional experience for every guest, every time, and I'm so glad to hear that this has been your experience with us. Thank you, and have an excellent weekend! Luis Acosta General Manager

July 31, 2024

Everything went pretty good with Abraham. He helped out a lot and made everything go smoothly More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
Report | Print
Aug 01, 2024 -

City Limits Nissan responded

Thank you so much for letting us know about your recent visit. We are glad to hear everything went smoothly, and hope to work with you again soon. Welcome to the City Limits Nissan family! Luis Acosta General Manager

July 30, 2024

The person who checked me in was awesome from start to finish. He was knowledgeable and polite and thorough. More

by azzizz221978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service check in person
Report | Print
Aug 01, 2024 -

City Limits Nissan responded

I will be sure to pass these comments along to the Service team, we look forward to working with you again soon and hope you have a great weekend! Thank you, Luis Acosta General Manager

1
...
37
38
39
...
46