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City Limits Nissan

Austin, TX

4.6
456 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 456 reviews

August 13, 2024

The used car salesman, Chuy, was delightful. The used car sales manager, Sergio, was very helpful. He quickly understood what he could do to make the buying experience better and get us on the r More

by ALEXA.MALISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Chuy) , Caden McLelland
Aug 15, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us this review and for providing detailed information regarding your experience. We will meet with the team to revise our efforts and ensure it does not happen again. Thanks again, and have a great weekend! Luis Acosta General Manager

August 12, 2024

Improved service since my last visit. Nice lobby amenities and friendly staff. Very convenient scheduling. More

by erinaliayoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 15, 2024 -

City Limits Nissan responded

Thank you so much for your review, we hope to continue to provide you with top-notch service for many years to come! Thank you, Luis Acosta General Manager

August 12, 2024

they took almost 2 hours for an oil change and I had an appointment and what was worst another lady came in way after I got there and her oil was done like 30 minutes before mine More

by consultinghector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service representative
Aug 15, 2024 -

City Limits Nissan responded

I'm sorry to hear you had a less than satisfactory visit with our Service department, and appreciate you taking the time to let us know about it. I will work with the team to ensure we refine our efforts so that this does not happen again. If you are willing to provide more information about your visit, please reach out to us at 512-444-1400 and we will be happy to work towards a resolution with you. Thank you, Luis Acosta General Manager

August 12, 2024

Everyone was helpful and I left the dealership very happy driving my new car. Thank you! More

by serem.ozek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager , Caden McLelland, Abraham Castillo
Aug 15, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, and for your kind words! I'll be sure to pass them along to the team. Welcome to the City Limits Nissan family, and have a great weekend! Thank you, Luis Acosta General Manager

August 12, 2024

Love how they heals you a lot to get you driving on a new car or used the expirince is perfect I will recommend it a lot More

by benites.ivan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris masters
Aug 15, 2024 -

City Limits Nissan responded

Thank you for your kind words, and for taking the time to leave us a review! We are excited to have you as a part of the City Limits Nissan family, and look forward to your next visit! Thank you, Luis Acosta General Manager

August 09, 2024

Great customer service experience. Honest and reasonable pricing, quality service and quick turn around on services. What else can one can ask for?. Throughout the years, I have acquir More

by UZRIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz in service dept and his manager, Taylor
Aug 15, 2024 -

City Limits Nissan responded

I am so happy to hear you found our Service team to be helpful and supportive during your recent visit, and will be sure to pass your kind words along! We hope to see you again soon, thanks again and have a great weekend! Luis Acosta General Manager

August 09, 2024

Great service, fair pricing. My advisor kept me update throughout my appointment and gave me several options for an upcoming service. More

by MarisaM80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Aug 15, 2024 -

City Limits Nissan responded

Thank you for your review, our goal is to provide truly exceptional service to every guest and we are glad to hear you found this to be the case! I'll be sure to pass your comments along to the team, and look forward to seeing you again soon! Thank you, Luis Acosta General Manager

August 08, 2024

GREAT CUSTOMER SERVICE EVERYTIME MY VEHICLE GETS SERVICE DONE! Thank you and will come in again soon! More

by ANNALEETELLO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Vasquez
Aug 15, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to let us know how we did! I'm happy to hear you had a great visit with us, and will be sure to pass your comments along to the team! Thank you, Luis Acosta General Manager

August 08, 2024

They are awesome, they take care of the customer very well. They are very efficient. More

by E_CORCHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul service advisor
Aug 15, 2024 -

City Limits Nissan responded

I am glad to hear you were well taken care of during your recent visit with us, and appreciate you taking the time to leave a review! I'll be sure to pass your comments along to the team, and we look forward to seeing you again soon! Thank you, Luis Acosta General Manager

August 07, 2024

Incredibly well-run, well-managed business. Much better efficiency with the service department over just the pas year alone. I like that they make it easier to check in, keep you well advise More

by MDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Herrera
Aug 15, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a detailed review about your recent Service visit. We genuinely appreciate the feedback and will use this information to refine our processes. Thanks again and have a great weekend! Luis Acosta General Manager

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