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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
456 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 456 reviews

August 16, 2024

My daughter brought the car in for me and it appears to have taken an exceedingly amount of time to simply have two key fobs modified to meet recall requirements and now I can no longer close the key on fo More

by JERRISEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 19, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know about this. I'm sorry to hear you're having issues with your key fob, and that you did not have a more satisfactory experience with us. If you are willing to provide more details, please reach out at your convenience to 512-444-1400 and we will happily work towards a resolution with you. Thank you, Luis Acosta General Manager

August 16, 2024

Great service from my service advisor (Andrew Buzzerd). He along with his colleague Jayden were very helpful, friendly, and informative. 10/10 service! More

by ERWIN_GUANZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Buzzerd and Jayden (didn't get his last name)
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Aug 19, 2024 -

City Limits Nissan responded

I'm so glad to hear the Service team took great care of you during your recent visit with us. Please let us know if there's anything we can do to help, and have a great week! Thank you, Luis Acosta General Manager

August 16, 2024

Great Service at City Limits Nissan! Friendly staff, knowledgeable sales team, and a smooth buying process. Highly recommend! More

by MARCOS.HDEZALVARADO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus , Christopher Cayatano
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Aug 19, 2024 -

City Limits Nissan responded

I'm so glad to hear you had a great visit with us. We strive to provide a truly exceptional experience for every guest, and we're excited to have you as a part of the City Limits Nissan family! Thank you, Luis Acosta General Manager

August 16, 2024

super easy to drop off and nice staff that helped and answered all my questions! More

by YOMI1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sual
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Aug 19, 2024 -

City Limits Nissan responded

We appreciate the feedback regarding your recent Service visit with us, our goal is to ensure the satisfaction of every guest and I am glad you felt supported by the team! Please let us know if there is anything else we can do for you, we're always happy to help! Thank you, Luis Acosta General Manager

August 16, 2024

Fast service, Great customer service! ! Was able to do a recall on my car without even having to ask. They def take care of their customers. More

by melly_welly07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 19, 2024 -

City Limits Nissan responded

Thank you for your kind words, I'll be sure to pass them along to the team! Have a great week, and please reach out if you need anything at all! Thank you, Luis Acosta General Manager

August 15, 2024

Everyone here is super welcoming thank you so much for Fefe who helped me with my purchase on a vehicle shes great at what she does indeed is super sweet;also for Taylor and Jayden for helping me on short More

by Edith.rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fefe,Taylor,Jayden
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Aug 19, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know about your recent visit. I am so happy to hear that the team took great care of you. Welcome to the City Limits Nissan family, we can't wait to see you again! Thank you, Luis Acosta General Manager

August 15, 2024

First time at dealership since recent name change. Have been doing business at this Nissan location since purchase of 2013 Sentra and receive excellent service. More

by lujanj518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez services advisor
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Aug 19, 2024 -

City Limits Nissan responded

We're so glad to have earned your business with us and look forward to providing you many more years of excellent service! Thank you for taking the time to leave a review, have a fantastic week! Luis Acosta General Manager

August 15, 2024

Very good crew always very helpful and very Understanding the customer very well and they always do a very good job More

by MARWANOMAR1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
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Aug 19, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us this review, I am happy to hear the Service team took good care of you and we look forward to working with you again soon! Thank you, Luis Acosta General Manager

August 14, 2024

Less than a month after purchase, the check engine light is turned on. Very disappointed. More

by beapyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abraham Castillo
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review. I'm so sorry to hear you had a less than positive experience with us. If you are willing to provide additional information, we'd love to work towards a resolution with you on this matter. Please reach out at 512-444-1400 at your convenience and we'd be glad to assist! Thank you, Luis Acosta General Manager

August 13, 2024

They provided the service for oil change and a tire rotation, but didn't follow through on the shuttle service pick up as promised. I even specifically booked an earlier slot so that I could accommodat More

by shreyashenoy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Buzzard
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Aug 15, 2024 -

City Limits Nissan responded

Thank you for leaving us an honest review of your recent Service visit. I am sorry to hear you had a less than satisfactory experience, if you are willing to provide additional information please reach out to us at 512-444-1400 so that we can work towards a resolution on this. Thanks again and have a great weekend. Luis Acosta General Manager

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