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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
458 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 458 reviews

September 24, 2024

Very friendly, some free snacks, faster than before. .. better service for appointments, very good on that point More

by DULCERODRIGUEZ83_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we look forward to your next visit and hope you have a great week! Thank you, Luis Acosta General Manager

September 24, 2024

The service bay entrance/exit is being updated and slightly confusing at this time. Overall the service was excellent, Jay Carlos did a great job of keeping me updated. The refrigerator with water was More

by KBTEMPLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we genuinely appreciate it. Our service bay upgrades should be completed today or tomorrow, so your next visit will not be so confusing! I'll also make sure we do a better job of refilling the water, and appreciate you bringing that to our attention. Thanks again for your feedback, we hope to see you again soon! Thank you, Luis Acosta General Manager

September 23, 2024

Jayden was absolutely wonderful and provided a great service. Taylor is always incredibly helpful. Daniel is my guy who have been helping me over 10 years. I trust him so much. Wonderful crews and best More

by MUDDYSYKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin, Saul Vela
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Sep 24, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great Service visit with us, we look forward to continuing to provide you with truly exceptional service for many more years! Thank you and have a great week! Luis Acosta General Manager

Sep 29, 2024 -

City Limits Nissan responded

Hi, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. We hope you have a great day!

September 23, 2024

The wait was longer than I expected, but the place was packed with cars being serviced and everyone was moving pretty fast. The wait area was clean and comfortable. I enjoyed good coffee during the wait a More

by OBIE1MLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dd
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Sep 24, 2024 -

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review! I am so glad to hear the Service team took good care of you, please let us know if you need anything at all and we hope to see you again soon! Thank you, Luis Acosta General Manager

September 23, 2024

Thank you so much, everyone was nice and service was great. Look forward to return for next oil change and rotation More

by DVALLEJO53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

City Limits Nissan responded

We genuinely appreciate your business and that you took the time to leave a review, if you need anything at all please reach out and have a fantastic week! Thank you, Luis Acosta General Manager

September 22, 2024

I like to go there all the time , the agents are very friendly and I like the service, the don’t take too much time to deliver your vehicle. More

by Erika’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin, Saul Vela
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Sep 23, 2024 -

City Limits Nissan responded

Thank you for telling us about your recent Service visit, I'll be sure to pass your kind comments along to the team and we hope to see you again soon! Thank you, Luis Acosta General Manager

September 22, 2024

This dealership was by far the best one yet. Customer service was beyond amazing!! Everything was just perfect More

by Galvanlucia92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemy Pignault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

City Limits Nissan responded

Comments like these keep us motivated to provide a top notch experience for every guest, every time. Thank you for leaving a review, and have a fantastic week! Thank you, Luis Acosta General Manager

September 22, 2024

Alan is a very kind person, everyone treated me excellently but above all I recommend Alan More

by dm2099691
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Del Rio
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Sep 23, 2024 -

City Limits Nissan responded

I will be sure to pass your comments along to the team, and appreciate you taking the time to let us know about your experience! Thank you, and have a great week! Thank you, Luis Acosta General Manager

September 21, 2024

We really loved our salesman, Torin! He was laid back, not pushy, personable, kind, honest and great to work with!! Love that!! Thanks for helping us find a great vehicle for my son! More

by nogo3333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torin
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Sep 21, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave a review, I will be sure to pass your comments along to the team! It was our pleasure to work with you, have a great weekend and welcome to the City Limits Nissan family! Thank you, Luis Acosta General Manager

Sep 27, 2024 -

City Limits Nissan responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2024

It was a rough start to schedule my service appointment. I had to drive from Dripping Springs to find out why no one would answer the service telephone number listed on the web site; the AI chatbot was use More

by WALTON727
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela, Diamond Carson
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Sep 23, 2024 -

City Limits Nissan responded

Thank you for leaving this feedback about your experience, we recently had our phone system swapped out and it did come with a few snags. I apologize about the difficulty in getting through to us, and am glad to hear that your appointment went well. Thank you again for taking the time to leave a review, we look forward to your next visit and hope you have a great week! Thank you, Luis Acosta General Manager

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