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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
462 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 462 reviews

October 16, 2024

Appointment times are not kept. Should have been requested prior tothe appointment so we could be prepared. Papers that were to be overnighted are now not sent a day later. More

by charleneydaigle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oswaldo Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review. Unfortunately, there is a process that must be followed for vehicle sales which prevents us from being able to provide you with paperwork beforehand. With out of state purchases in particular, this can take some time to accomplish. We do try our best to make this a quick and stress-free experience, and apologize for the inconvenience it may have caused you. The paperwork has been finalized and we will be delivering the vehicle to your granddaughter today. If you have any questions, please reach out to us at 512-444-1400 and we would be happy to answer them for you! We genuinely appreciate your business and hope you have a great weekend! Thank you, Jason Laguna General Manager

October 15, 2024

Jay Carlos is an outstanding service advisor! He has excellent communication skills, understands Nissan autos, and is friendly and respectful. More

by KCOCKERHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Oct 18, 2024 -

City Limits Nissan responded

Thank you for this feedback, I will be sure to pass your comments along and we hope to provide you with many more years of excellent service! Thank you, Jason Laguna General Manager

October 14, 2024

Clayton was amazing! He was in constant contact with us during the whole process. He worked diligently to provide vehicle information regarding timeframes of repairs and More

by HERNANDEZ0802
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Starr
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Oct 18, 2024 -

City Limits Nissan responded

Hi, thank you for taking the time to leave a review for us at City Limits Nissan. We're happy we could meet your expectations! We look forward to your next visit! Take care!

October 13, 2024

My service advisor took great care of me during my recent service appointment. I really appreciated how much she communicated with me so I knew where they were at in servicing my Rogue. More

by SHAILARENA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
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Oct 18, 2024 -

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2024

Great service. wait time was not that long. Taken care of right away. Thank you! More

by tinktyler16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2024

My service advisor Buzz was amazing. He kept me informed every step of the way. Great customer service. More

by TNAVA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

October 13, 2024

Everyone went above and beyond servicing my vehicle on top of being utterly hospitable and friendly. More

by RIPTORULTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diamond Carson, Dylan Starr
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Oct 18, 2024 -

City Limits Nissan responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

October 12, 2024

I really appreciate the service I receive from City Nissan, great employees and staff, friendly, caring and professional. Keep up the Great work you are doing. sincerely, Anne Dixon More

by BAD5409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They all do great work.
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Oct 15, 2024 -

City Limits Nissan responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2024

Excellent service by Diamond. Staff did great on my car I'll be back everytime More

by DANBROCCOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
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Oct 11, 2024 -

City Limits Nissan responded

We can't wait to work with you again, and appreciate you taking the time to leave us your feedback. Have a great weekend! Thank you, Jason Laguna General Manager

October 11, 2024

Excellent customer service, Jayden went above and beyond to satisfy my service requirements. 10 of 10 More

by ALAINBRACHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, we look forward to providing you with many more years of excellent service! Thank you, Jason Laguna General Manager

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