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City Limits Nissan

Austin, TX

4.6
578 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 578 reviews

April 24, 2025

This is the first time I have had my car serviced that fast. I love that you sent me a video of the inspection and allow me to either except or decline any suggested service. Great service department. Tha More

by RGUZMAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

City Limits Nissan responded

We are happy to hear the Service team took great care of you during your visit, thank you for taking the time to leave us your feedback and we hope to see you again soon! Thank you, Jason Laguna General Manager

Apr 25, 2025 -

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 19, 2025

Excellent Service staff and waiting area top notch highly recommend this dealership to any nissan owners More

by JEFF.PALAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

City Limits Nissan responded

We are so happy to hear you had a great visit with our Service team, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to reach out to us as we are more than happy to help. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

April 19, 2025

The pros of this dealership is they had the perfect car and the salesman and finance manager were nice. The way they do business.. is another story. The car we purchased wasn’t at the lot and we were told More

by jacoree2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torin McGough
2.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Vega-Centeno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, I am sorry to hear your experience with us was not up to the standards we set for ourselves. We will use this information to refine our efforts to ensure a smoother delivery process going forward, and if you would like to provide more information regarding your visit please contact us at 512-444-1400 at your convenience. Our goal is to provide top notch service regardless of whether the vehicle is new or pre-owned, and we hope to be able to turn your experience around. Thank you, Jason Laguna General Manager

April 19, 2025

Overall, mostly pleased, however the part that was ordered did NOT fix my problem with the car. They had to order another part “hoping it would fix the issue” . If it doesn’t, I have to bring is back More

by djy_1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

City Limits Nissan responded

Thank you for providing us with this feedback, we appreciate you and apologize for the inconvenience. We use all feedback as a training tool to ensure we are always improving our processes. Our goal is to provide a top notch experience for every guest, which includes resolving the issue the first time, and falling short of that is disheartening. If you would like to provide us with any additional information, please reach out at 512-444-1400 at your convenience. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

April 19, 2025

Joseph kept me informed about the progress of my vehicle service progress. He also was very helpful in answering all of my questions. Pleasant experience overall. More

by mike.smuts45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 19, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we appreciate you and hope to provide you with many more happy miles! Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

April 13, 2025

This was my first time to use the City Limits Nissan service department and I had such a great experience. It was easy to make an appointment and we dropped off the vehicle in the evening before the app More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City Limits Nissan responded

We are so happy to hear your visit with our Service team was a great one and appreciate that you took the time to leave us a review! If you need anything at all, please don't hesitate to reach out to us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

April 10, 2025

Jacob was so helpful and thoughtful. He never used any high pressure tactics during our negotiations More

by DARBUCKLE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

City Limits Nissan responded

We are happy to hear your visit with us was a good one, and we're excited to welcome you to the City Limits Nissan family! We look forward to your next visit and hope you have a great weekend! Thank you, Jason Laguna General Manager

April 09, 2025

Advisor is an awesome worker explained everything clearly very respectful. Answered all my questions I had. More

by CARMEN2SUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

City Limits Nissan responded

Thank you for your review, we appreciate your feedback and will be sure to pass your comments along! If you need anything please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

Apr 12, 2025 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2025

This dealership did everything they could to get me into the vehicle that was right for me. Very helpful group of people. More

by Joseph.maseda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kemy Pignault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cooper Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Vega-Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great visit with us, congratulations on your new vehicle and welcome to the City Limits Nissan family! We look forward to your next visit, and hope you have a great weekend! Thank you, Jason Laguna General Manager

Apr 12, 2025 -

City Limits Nissan responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2025

Eric was very helpful and professional. He made sure that I was taken care of even though he was going to be out on the day that I got my work done. More

by kconn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

City Limits Nissan responded

We are so happy to hear the service team took great care of you and your vehicle, and appreciate that you took the time to tell us about it! If you need anything at all, please don't hesitate to reach out. Thanks again and have a great week! Jason Laguna General Manager

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