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City KIA of Greater Orlando - Service Center

Orlando, FL

4.5
203 Reviews

203 Reviews of City KIA of Greater Orlando - Service Center

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April 29, 2023

Henry Mancin was a great service writer kept me updated on my vehicle and genuinely helped keep me informed More

by Mdarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
May 01, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Henry took great care of you and kept you well informed throughout your service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 28, 2023

Have used this dealership for 15 years. Always happy with the service. This last interaction was especially meaningful. German Valencia was very friendly, understanding and service oriented More

by wrb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Valencia Joe Manno
May 01, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your amazing review! We are honored by your continued business over the past 15 years, and we are so glad that our team consistently takes great care of you and that German made this experience with us no different. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 28, 2023

Our experience with this dealership has always been awesome! We’ve had our Kia for 7 yrs and this is the only place we go to for service. On this particular visit Anthony George was our adviser and he More

by snowcat623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 01, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! It is an honor to have your confidence and loyalty, and we are so glad that Anthony took great care of you and your automotive needs during your most recent visit. He will be delighted to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 01, 2023 -

snowcat623 responded

You’re most welcome!! We’ll be seeing you soon to take care of a recommended service option!

April 27, 2023

Doug Fumero in the service department is exceptional he kept me informed the whole time my car was there for service! More

by robderryberry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Fumero
Apr 28, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving Doug this positive review! We are so glad that he took great care of you and kept you well informed throughout your service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 25, 2023

Since the moment I noticed something was wrong with my Sorrento, I called the service center to get it checked. Unfortunately I received the notice that it will need work in its transmission but all staff More

by Roselyn Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wampler, Tim Duke, Carlos Castillo
Apr 26, 2023 -

City KIA of Greater Orlando responded

Roselyn, Thank you for taking the time to leave us this positive review! We are so glad that Dan and the team took great care of you and your Kia Sorento. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 21, 2023

This review is for Anthony George not so much for the dealership. After I had recalls done on my car I had to return to the dealership because my check in engine light came on and all the buttons on the More

by Cpierce21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 04, 2023 -

City KIA of Greater Orlando responded

Hello, Thank you for taking the time to share your comments with us. We are happy to hear that Anthony was able to help with your concerns. Please contact us if you have any questions or concerns. Thank you!

April 18, 2023

Muy buen servicio, mi agente en el departamento de servicio Jason Torres es excelente, gracias Jay More

by Jely Michel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Apr 18, 2023 -

City KIA of Greater Orlando responded

Jely, Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios sobre el trabao de Jason! Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

April 17, 2023

This was the best experience I’ve had at a dealership. I thoroughly enjoyed the experience and won’t go anywhere else going forward. I was worried this first time because the last dealership I worked with More

by bellmankevin
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Apr 18, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this positive review! We are delighted that Jason could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you and your husband with.

April 14, 2023

One of the best dealerships to get any service done and purchase ,staff is supper friendly and kind make you feel apart of the dealership family . More

by gillensd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker (jr)
Apr 17, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

April 11, 2023

Convenient online scheduling, clean waiting area, plenty of snacks & unlimited drinks provided, fast service, friendly staff More

by gamblediana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Machin
Apr 12, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave us this positive review! We are so glad that our team could provide you with a smooth and efficient experience. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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