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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,282 Reviews

1,282 Reviews of City KIA of Greater Orlando - Service Center

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April 16, 2025

The people were great but it took 3 1/2 hours to get an oil change done so my overall rating is poor. More

by callnan107
Recommend Dealer
No
Apr 17, 2025 -

City KIA of Greater Orlando responded

Nan, Thank you for your time and patience. We are disheartened to hear that your service experience took longer than expected, We value your opinion and would like the opportunity to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager. We would be happy to help you.

April 16, 2025

Quick, informative, and efficient My experience was a convenient visit with very informative workers who explained ever every step of the way. They stick to their timeline they gave me and kept my update More

by Olivia21
Recommend Dealer
Yes
Employees Worked With
Jonathan
Apr 17, 2025 -

City KIA of Greater Orlando responded

Olivia, Thank you for leaving us this fantastic review! We are happy to know that our team were very informative, explained everything every step of the way, stuck to their timeline and kept you updated on your vehicle via text. Please do not hesitate to let us know how we may be of further service to you.

April 16, 2025

It was an easy and smooth experience The dealership made everything easy and clear.. Ricardo kept me up to date with everything More

by jpalomino6178
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
Apr 17, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Ricardo this flawless review! We are pleased to know that he kept you updated with everything and made your experience easy and smooth. We hope to serve you again in the future when the time comes.

April 15, 2025

The sigb in was very efficient . Quick to get my car taken off to get serviced. More

by Janine
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Apr 15, 2025 -

City KIA of Greater Orlando responded

Janine, We are grateful for you leaving us this flawless review! We are pleased to know that our team was very efficient and quick to take your car to get serviced.

April 15, 2025

From the appointment reminder call, to the checkout process, it was a smooth process and efficient More

by Adrianne H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Apr 16, 2025 -

City KIA of Greater Orlando responded

Adrianne, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team made the process smooth and efficient. We hope to serve you again in the future when the time comes.

April 15, 2025

This location has always been very professional, courteous, and timely with the repairs. I highly recommend City KIA Greater Orlando. More

by Mearkdog2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 16, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review and recommendation! We are delighted to know that our team has always been very professional, courteous and timely with repairs. We look forward to continue serving you in the future when the time comes.

April 15, 2025

Very profesional and super reliable place. The guy who helped me was very qualified and very well known about the whole service. More

by TIMOTHYMACOMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 16, 2025 -

City KIA of Greater Orlando responded

TIMOTHY, We appreciate you for leaving Juan this remarkable review! We are delighted to know that he was very professional, super reliable, knowledgeable and very qualified. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 15, 2025

El mejor de dealer que hay en orlando tiene los mejores carros las mejores ofertas los mejores servicios y porsupuesto el mejor servicio al cliente More

by milasil1660
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 16, 2025 -

City KIA of Greater Orlando responded

Para City KIA of Greater Orlando, brindar el mejor servicio es fundamental, y nos complace que el esfuerzo de nuestro equipo haya satisfecho sus necesidades. Nos entusiasma saber que somos los mejores en todo.

April 15, 2025

I was very pleased with the scheduling office that got me an appointment for a very busy day. When I got to the service department very pleasantly greeted by a lady checking my time in and then after a very More

by CMEBILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with any
Apr 16, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Franco this exceptional review! We are thrilled to hear that Franco took excellent care of you and your automotive needs. We are pleased to know that he was very helpful, knowledgeable, explained everything to you and was very pleasant. We hope to serve you again in the future when the time comes.

April 15, 2025

City KIA offers things when they are selling you the vehicle that then they do not fulfill More

by Carlos Fermín
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marilyn Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

City KIA of Greater Orlando responded

Carlos, Thank you for your time and feedback. We are very sorry to hear that your sales experience wasn't as pleasant as certain promotions weren't added during your sales process. We would welcome the opportunity to give us a call at our dealership and ask for the Sales Manager. We would love to help you!

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