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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,276 Reviews
Call Service Center (855) 791-3984

1,276 Reviews of City KIA of Greater Orlando - Service Center

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April 16, 2025

Abel was great, very friendly and Professional. He explained everything so great, I had no issues understanding. I enjoyed working with him More

by Micael Senat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

Micael, Providing outstanding service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he was great, very friendly, professional and explained everything so great.

April 16, 2025

Gracias por su servicio cuando llegue me atendieron rápido el muchacho Juan Castillo fue comprensivo conmigo gracias More

by Guillermina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
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Apr 17, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos que le hayas dejado a Juan esta reseña tan excepcional! Nos alegra saber que fue comprensivo y te atendió con rapidez. Si necesitas ayuda con algo más, no dudes en hacérnoslo saber.

April 16, 2025

Excellent service, the staff was very kind and professional, they solved everything quickly and courteously More

by rafaelmoreno86@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Rafael, Thank you for leaving us this amazing review! We are happy to know that our team was very kind, professional, solved everything quickly/courteously and provided you with excellent service.

April 16, 2025

The crew are very helpful and very polite. They give you no pressure on anything they do. They really look out for the customer. More

by DOMINIQUEDOZIER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

City KIA of Greater Orlando responded

DOMINIQUE, Thank you for leaving us this terrific review! We are happy to know that our team was very helpful, polite, no pressure and really looked out for you. Please do not hesitate to let us know how we may be of further service to you.

April 16, 2025

The people were great but it took 3 1/2 hours to get an oil change done so my overall rating is poor. More

by callnan107
Recommend Dealer
No
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Nan, Thank you for your time and patience. We are disheartened to hear that your service experience took longer than expected, We value your opinion and would like the opportunity to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager. We would be happy to help you.

April 16, 2025

Quick, informative, and efficient My experience was a convenient visit with very informative workers who explained ever every step of the way. They stick to their timeline they gave me and kept my update More

by Olivia21
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Olivia, Thank you for leaving us this fantastic review! We are happy to know that our team were very informative, explained everything every step of the way, stuck to their timeline and kept you updated on your vehicle via text. Please do not hesitate to let us know how we may be of further service to you.

April 16, 2025

It was an easy and smooth experience The dealership made everything easy and clear.. Ricardo kept me up to date with everything More

by jpalomino6178
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Ricardo this flawless review! We are pleased to know that he kept you updated with everything and made your experience easy and smooth. We hope to serve you again in the future when the time comes.

April 15, 2025

The sigb in was very efficient . Quick to get my car taken off to get serviced. More

by Janine
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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Apr 15, 2025 -

City KIA of Greater Orlando responded

Janine, We are grateful for you leaving us this flawless review! We are pleased to know that our team was very efficient and quick to take your car to get serviced.

April 15, 2025

From the appointment reminder call, to the checkout process, it was a smooth process and efficient More

by Adrianne H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Report | Print
Apr 16, 2025 -

City KIA of Greater Orlando responded

Adrianne, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team made the process smooth and efficient. We hope to serve you again in the future when the time comes.

April 15, 2025

This location has always been very professional, courteous, and timely with the repairs. I highly recommend City KIA Greater Orlando. More

by Mearkdog2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Apr 16, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review and recommendation! We are delighted to know that our team has always been very professional, courteous and timely with repairs. We look forward to continue serving you in the future when the time comes.

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