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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
641 Reviews

641 Reviews of City KIA of Greater Orlando - Service Center

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April 13, 2025

Everything was was was was was was was was was was was was was great More

by Ssmmll8014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Apr 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that everything was great.

April 13, 2025

Abel was very nice and very helpful when it came to the process of my car. 5 stars! More

by melindagcarrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Apr 14, 2025 -

City KIA of Greater Orlando responded

Melinda, We appreciate you for leaving Abel this spectacular review! We are delighted to know that he was very nice and helpful when it came to the process of your car.

April 13, 2025

Service is nice! Josh did a great job. BUT it is bad that when we schedule the service they dont estimate the duration of the service. It was a simple recall, somethi More

by RODRIGO SUZUKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 14, 2025 -

City KIA of Greater Orlando responded

RODRIGO, We appreciate you for leaving Josh this phenomenal review! We are delighted to know that he did a great job and provided you with nice service. We sincerely apologize for the experience you had please reach out to us here at the dealership and ask for the service manager to see how we can help!

April 13, 2025

City Kia service agents are very informative and helpful, they check your vehicle over ask what your needs are and provide car service to get back home if service is for a long period of time within reasona More

by zkercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan service agent
Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team was very informative, helpful and ask what your needs are. Looking forward to continue serving you in the future when the time comes.

April 13, 2025

Everyone who works here is great only thing is my service took 4 hours long More

by Alexis.marrerro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 14, 2025 -

City KIA of Greater Orlando responded

Alexis, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great. We wish you safe travels until we meet again sorry the service took so long.

April 13, 2025

Great service an Anthony George is the best the waiting is real good coffee and other things to pick More

by ANNAMELENDEZ0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City KIA of Greater Orlando responded

ANNA, We are grateful for you leaving Anthony this wonderful review! We are pleased to know that he is the best and provided you with great service. We hope to serve you again in the future.

April 13, 2025

The recall service process went smoothly, comfortable waiting room. Work completed on time in the scheduled window More

by RICH.ENSOR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 14, 2025 -

City KIA of Greater Orlando responded

RICH, Thank you for leaving us this amazing review! We are happy to know that our team made your recall service go smoothly and completed your vehicle on time in the scheduled window. Please do not hesitate to let us know how we may be of further service to you.

April 13, 2025

Josh answered all my questions and provided awesome customer service. Look forward coming back for upcoming maintenance services. More

by Baedeker.j.torres
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing awesome service is so important to us here at City KIA of Greater Orlando and we are glad that Josh's efforts met your satisfaction! We are thrilled to know that he answered all your questions. We wish you safe travels until we meet again!

April 13, 2025

I took my Kia in for maintenance 3 weeks ago. I had brought the car in for the same thing 3 weeks prior, and additionally, the driver's side tire was flat. They did the rotation and fixed the tir More

by ULISESGAL0FRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

City KIA of Greater Orlando responded

Ulises, We deeply regret that your expectations were not met and were sorry to hear of your frustration on your tires being flat at our Service Department. Please reach out to our Service Manager, we would be happy to assist on your concerns. Thank you for your time and patience.

April 13, 2025

Nice people! The service could go faster especially if it's just an oil change! Takes too long for an oil change! Other than that it's nice dealership More

by YMARTINEZ456
Recommend Dealer
Yes
Apr 16, 2025 -

City KIA of Greater Orlando responded

Martinez, Thank you for your time and feedback. We are thrilled to hear our service team were very attentive but had an issue with the duration of your service. We value your feedback and would like the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help!

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