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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,330 Reviews
Call Service Center (855) 791-3984

1,330 Reviews of City KIA of Greater Orlando - Service Center

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April 25, 2025

Daniel was fantastic ensure all my concerns were taken care and services were completed in a timely manner. Very polite. Thank you More

by gina0930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Gina, thank you for your positive review! We are glad that Daniel got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 25, 2025

I had. Great service. They keep me well informed on the progress of my car More

by tootsieNo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Tootsie, We appreciate you for leaving us this spectacular review! We are delighted to know that our team kept you well informed on the progress of your car and provided you with great service.

April 25, 2025

Jay in the service department is phenomenal. He is professional, straight forward, knowledgeable, and friendly. Very great customer service from all who was there that morning. More

by Igknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay in the service department
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Jay this stunning review! We are pleased to know that he is phenomenal, professional, straight forward, knowledgeable and friendly. We hope to serve you again in the future when the time comes.

April 25, 2025

Easy to make an appointment and the service agent was excellent t. The work was performed timely and accurately. More

by NATIONSJIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceras
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were excellent and performed the work timely/accurately.

April 25, 2025

Everyone was courteous and helpful. They kept me well informed through out our visit. Thank you! More

by JBBADGETT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance organizer
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was courteous, helpful and kept you well informed throughout your visit.

April 25, 2025

The service at the dealership has really improved. I will continue my cars service here. More

by PEDROMILLAN10035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this marvelous review! We are delighted to know that we have earned your loyalty and really improved since you been here last. Looking forward to continue serving you in the future when the time comes.

April 25, 2025

Customer service representative threat me with professional attention and make me feel good with car job More

by rmachucacruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department- Franco
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that our team treated you with professional attention. Please do not hesitate to let us know how we may be of further service to you.

April 25, 2025

I brought my car in for a recall and when I left it had problems that it didn’t have before. I have never had a good experience with the service department that I why I go elsewhere for my oil changes. More

by Samara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Samara, Everyone here at- City Kia of Greater Orlando wants to give you the utmost highest apologies. We strive to always connect with our guests to make sure that we are all on the same page, before and after the sales process. We want to make it right with you, if we can get another opportunity, please contact us here at the dealership and ask for the Service Manager so we can resolve this as soon as possible. Once again, thank you for your time and understanding.

April 25, 2025

Everyone was very professional And courteous and fast service Also they followed up with my next appointment More

by lionelgarcia15
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this positive review! We are happy to know that our team was very professional, courteous and provided you with fast service.

April 25, 2025

Excellent even if had to wait 5 hours but very professional, service excellent, very helpful, and friendly. ???????????? More

by Garciar1943
Recommend Dealer
Yes
Employees Worked With
Josh the best
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very professional, helpful and friendly. We wish you safe travels until we meet again!

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