Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
680 Reviews
Call Service Center (855) 791-3984

680 Reviews of City KIA of Greater Orlando - Service Center

Sort by
April 05, 2023

Poor customer care. Zero communication or accountability from service department and service managers. Would not recommend anyone purchase any extra care packages as the More

by Taniamichelle09
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
Report | Print
April 04, 2023

Jay Torres was my service advisor. Very helpful to the point on what my car needed with good concern. No gouging here. Fair pricing. Thank you City Kia for excellent service! More

by Dgrossot
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Torres
Report | Print
Apr 05, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Jay took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 28, 2023

Awesome! Very smooth! All the interactions are professional. One hundred percent customer satisfaction. Highly recommended! More

by lilkatcher
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Report | Print
Mar 29, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review and recommendation! Providing a smooth, top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 27, 2023

David Lembke was amazing to me and made my visit a pleasant one. Thank you! More

by cynthia.sanchez1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lembke
Report | Print
Mar 28, 2023 -

City KIA of Greater Orlando responded

Cynthia, Thank you so much for your positive review! We are delighted that David could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

March 23, 2023

Was very good and nice. Keith Parker was very attentive with everything, very fast with the service More

by arnoldorivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Report | Print
Mar 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Keith could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

March 23, 2023

Amazing service and incredibly accommodating. I would HIGHLY recommend City Kia and specifically Jason Torres. More

by Nova1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Report | Print
Mar 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review and recommendation! We are thrilled that Jason and the team could provide you with the quality care that you deserve. He will be delighted to know how confident you are in his efforts and we hope to see you again the next time you are in need of automotive service!

March 20, 2023

Have been taking my car there for service since I got it. Great service, courteous and very organized. Service agent Shay was very sweet and explained to me what had been done to my vehicle. More

by santos.siaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Rivera
Report | Print
Mar 21, 2023 -

City KIA of Greater Orlando responded

Santos.siaca, Thank you so much for your positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Shay was both kind and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 17, 2023

All was well done and the areas used were clean and nice. The service was outstanding with an exception - had to go through a second day to do a missed item from the first day. Shay was very nice as my point More

by manhugsfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shay and Dan the Man
Report | Print
Mar 21, 2023 -

City KIA of Greater Orlando responded

Thank you for taking the time to rate our dealership. We are happy to hear that Shay and Dan could get your automotive needs taken care of and we appreciate your patience throughout the process. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any questions or concerns.

March 16, 2023

Always extremely happy with the level of customer service at City Kia Orlando. Ashan Hack was my service advisor and was spot on from the moment he opened my door to the time he walked me back to my car whe More

by Rich S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashan Hack
Report | Print
Mar 17, 2023 -

City KIA of Greater Orlando responded

Rich, Thank you so much for your positive review and recommendation! We are so glad that Ashan could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

March 14, 2023

Jason Torres was able to get to the bottom of my issue and explain everything. He listened to my concerns and addressed them with professionalism. I was treated like my time was valuable and my vehicle wa More

by Taikens106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Report | Print
Mar 14, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your 5-star rating! We are so glad that Jason could provide you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

1
...
56
57
58
...
68