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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,339 Reviews
Call Service Center (855) 791-3984

1,339 Reviews of City KIA of Greater Orlando - Service Center

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April 28, 2025

Excelente servicio al cliente, muy buenas atenciones y un servicio a tiempo ,eficiente y de calidad,lo recomiendo al 100% More

by eridielboada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña y recomendación! Nos complace saber que nuestro equipo fue puntual, eficiente y le brindó una excelente atención.

April 27, 2025

My Kia e brake was not working called Kia service the manager Mike sent me a Kia service tow truck and gave a loaner. Quick professional thank you More

by DANSCARV30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

DAN, We are grateful for you leaving Mike this exceptional review! We are pleased to know that he was quick, professional and gave you a loaner. We hope to serve you again in the future.

April 27, 2025

Very Good All people treat you very well from the moment you arrive until you leave... More

by anjorona
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very good and treated you well from the moment you arrived until you left.

April 27, 2025

Abel was courteous and professional and was well knowledgeable about the products and services , that were available from City Kia ! More

by MOFFIT1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this marvelous review! We are delighted to know that he was courteous, professional and knowledgeable about products/services. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 27, 2025

Great customer service from Zack. I will be going back. Ask for Zack he’ll take care of you More

by leo72sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 28, 2025 -

City KIA of Greater Orlando responded

Leo, Thank you for leaving Zach this incredible review and recommendation! We look forward to serving you again in the future when the time comes. We are happy to know that he provided you with great service.

April 27, 2025

Devon made sure I was informed of what was happening as well as any findings that needed to be addressed. It took longer than I planned but I was relieved that the vehicle is going to be in better conditi More

by Lizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

Lizzy, We appreciate you for leaving Devon this stellar review! We are delighted to know that she kept you informed on your vehicle and fixed everything so your vehicle is in better condition. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 27, 2025

Unnecessary waste of time. And can be different if you guys let the customers know about an estimated time, specially when is the first appointment in the morning at 7am More

by W BEDICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Bedics, Thank you for reaching out to us about your service experience. We are very sorry to hear that your time was wasted. We value each customer with respect and efficiently. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

April 27, 2025

They can't even do the bare minimum like making sure the tire pressure is correct or resetting the service reminder. They can never give an accurate time of the service will be done More

by genep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike a service manager
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Gene, We would like to thank you for reaching out to us with this matter, we are very sorry to hear that service experience wasn't a pleasant one due to the tire pressure wasn't checked and resetting the service reminder. We understand your frustration and would like the opportunity to speak to you. Please give us a call at our dealership and ask for the Service Manager, we would be happy to help.

April 27, 2025

I highly recommend City Kia and Nate! Thank you so much! It was an amazing experience! More

by FERNANDOGIBELLI
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
Report | Print
Apr 28, 2025 -

City KIA of Greater Orlando responded

FERNANDO, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Nate's efforts met your satisfaction and high recommendation! We are thrilled to know that he made your experience amazing.

April 27, 2025

Could've discussed the results about the inspection more clearly, And describe the process clearly before taking the car for service. More

by Derbounas
Recommend Dealer
No
Employees Worked With
Josh
Report | Print
Apr 30, 2025 -

City KIA of Greater Orlando responded

Derbounas, Thank you for your time and feedback. We understand you would like to hear more results after your services, we will go ahead and get with the time and make sure this matter doesn't happen again. If you would still like to speak to us, call us at our dealership and we would love to help you.

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