City KIA of Greater Orlando - Service Center
Orlando, FL
1,361 Reviews of City KIA of Greater Orlando - Service Center
100% recomendados muy atentos a cualquier duda una atención impecable gracias al señor Ricardo por siempre atender con la mejor disposición para tener una visita muy grata y satisfactoria atención impecable gracias al señor Ricardo por siempre atender con la mejor disposición para tener una visita muy grata y satisfactoria More
Horrible experience . No customer service no information about my vehicle warranty. Spent over three hours waiting. Tried to recommend over 2000 of work on a vehicle with l No customer service no information about my vehicle warranty. Spent over three hours waiting. Tried to recommend over 2000 of work on a vehicle with less then 25000 miles. More
My service advisory Johnathan C. Was not as good as Juan C. Who was not working the day I brought in my vehicle. He did not communicate well, I had to call multiple times to get him Was not as good as Juan C. Who was not working the day I brought in my vehicle. He did not communicate well, I had to call multiple times to get him on the phone, he never answered the text. Didn't give the vehicle a car wash, lied about when the rental could be returned. Would recommend City Kia, just not the advisor More
Very disorganized. They made an appointment for me without asking, but I figured I could do the oil change a little bit early, no problem. The reminders were borderline They made an appointment for me without asking, but I figured I could do the oil change a little bit early, no problem. The reminders were borderline harassment with the frequency, like in one day I got a text, 2 emails, and 2 phone calls confirming the same appointment. Then when I arrived, nobody seemed to know what I was there for. They just focused on trying to upsell me maintenance add-ons on a car that only has just over 3k miles on it when I already purchased a maintenance package from them. They took a long time to see me even with an appointment and then the service took longer than even estimated. When I got my car back, all of the seat and mirror setting had been changed, and the car was still dirty even though they said the car wash was included. More
My daughters came in to service center for a kia niro recall. Anthony who works in service dept took care of my daughters service visit he was very nice and kepted me in close contact with him for any qu recall. Anthony who works in service dept took care of my daughters service visit he was very nice and kepted me in close contact with him for any questions I may have had and on completion of the recall service he got the car a wash. He handled our car and my daughters with care. Thank you so very much Anthony. More
Jay was very helpful and kind. He took care of me by getting transportation to and from work. Explained what problems I had with my vehicle and took care of it. He took care of me by getting transportation to and from work. Explained what problems I had with my vehicle and took care of it. More
Good at getting back with car info. and knowledgeable Honest and considerate with knowledge of the problem. Explained well of fix versus problem and knowledgeable Honest and considerate with knowledge of the problem. Explained well of fix versus problem More