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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
801 Reviews
Call Service Center (855) 791-3984

801 Reviews of City KIA of Greater Orlando - Service Center

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March 18, 2025

Im very satisfied, great service, not long waiting time and that I like . I'm looking for a way to die happy with what they would do to my car. More

by Salgardavid1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
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Mar 18, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that you did not have a long wait time. We wish you safe travels until we meet again!

March 18, 2025

Great service, good employee and good efficiency! ! Ricardo do great !!he looking for everything to make this service, amaizing sevice More

by Salgardavid1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rosario
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Mar 18, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Ricardo this flawless review! We are pleased to know that he was efficient, good and did great looking for everything to make your service amazing. We hope to serve you again in the future when the time comes.

March 17, 2025

Juan was great. But, I always have problem when they took my car. My car still showing that’s need service requires. They did a update to the software and now I cann More

by mercedlily2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Juan this stunning review! We are pleased to know that he was great and is the best. If you would like to discuss things further please call us here at the dealership and ask for the service manager to see how we can make things right. We hope to serve you again in the future when the time comes.

March 17, 2025

There service people were very nice. But it took a min.for the work to be done. More

by Nancyheffner53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

City KIA of Greater Orlando responded

Nancy, Thank you for leaving us this fantastic review! We are happy to know that our team was very nice. We deeply apologize for the long wait time that you went through while your vehicle was being fixed. Please do not hesitate to give us a call and ask for the Service Manager to see how we can make things right. Drive safe!

March 17, 2025

I’m grateful for the guys that go out their way to help me my husband is in a wheelchair so when I ask the guys to clean my windshield the do a great job and are really helpful More

by bishopbenjamin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team went out of their way to help you and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 17, 2025

Fueron amables y serviciales muy buen servicio pero un poco demorado de todas maneras gracias More

by juliocesargalvis1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

City KIA of Greater Orlando responded

Julio, Para City KIA of Greater Orlando, brindar un excelente servicio es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido de su agrado. Nos complace saber que fueron amables y serviciales. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

March 17, 2025

Devon in Services department was extremely helpful, communicating with me throughout the time was in service. Made experience easy and stress free. More

by YamiletAndino
Recommend Dealer
Yes
Employees Worked With
Devon
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Yamilet, We are grateful for you leaving Devon this wonderful review! We are pleased to know that she was extremely helpful, communicative and made your experience easy/stress free. We hope to serve you again in the future when the time comes.

March 17, 2025

I had a great service starting by flexibility as I was running late and detailed explanations by Franco Papagno. Great job! More

by anaagostini21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Papagno
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Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this spectacular review! We are delighted to know that he was flexible, gave detailed explanations and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 17, 2025

Me encanta la atención y el servicio es muy buena, lo recomiendo al 100%. Muchas gracias. More

by CTBANDRES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excelente atención m, gracias Juan.
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Mar 17, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta reseña y recomendación tan positiva! Nos alegra saber que le encantó el servicio que le brindó nuestro equipo y que fue excelente. ¡Conduzca con cuidado!

March 17, 2025

They fixed my car and that is the most important to me. They took their time but they did it More

by JOAQUINHERNANDEZ030471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Mar 17, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they took their time and fixed your car. We wish you safe travels until we meet again!

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