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City KIA of Greater Orlando - Service Center
Orlando, FL
504 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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504 Reviews of City KIA of Greater Orlando - Service Center
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May 23, 2022
Great Service. Michael Hall was wonderful. He went above and beyond to make sure my car was repaired and I was happy with the end result. Michael Hall was wonderful. He went above and beyond to make sure my car was repaired and I was happy with the end result. More
by williams.k
Employees Worked With
Michael Hall
May 18, 2022
Excellent service Anthony goes about and beyond to make fell the customer happy and appreciate he treats me with efficient and care when a k my car to service fell the customer happy and appreciate he treats me with efficient and care when a k my car to service More
by joser_paganotero
Employees Worked With
Anthony Simpson
May 17, 2022
I Pulled up to City Kia for a first time maintenance regular check up and was immediately impressed with the quality of service and response, Alexander Calcano greeted us and took care of the paperwork regular check up and was immediately impressed with the quality of service and response, Alexander Calcano greeted us and took care of the paperwork in timely and efficient way, also did a great job getting up to speed with all the service facility can provide and my coverage and or future visits, also was very satisfied with the waiting/lounge experience as the work was being done! More
by Luke
Employees Worked With
Alexander Calcano
May 17, 2022
We converted our lease to a purchase and David Lembke was extremely helpful and explained the process perfectly. Everything went perfect. extremely helpful and explained the process perfectly. Everything went perfect. More
by Jstreeter51
March 11, 2022
Had my car in for service; T Larry was very pleasant to work with, advised me of the wait time. Walked me to my car when finished and made sure it was clean before I got into it. I have always had good ex work with, advised me of the wait time. Walked me to my car when finished and made sure it was clean before I got into it. I have always had good experiences when dealing with the service department. T Larry is an asset to City KIA. Gary Z More
by garyzeiders
Employees Worked With
T Larry
February 25, 2022
They don't deserve one star asking for help with a recalled went down hill from there called and spoke with Rolando no help all he did was pass the buck to Oscar even worst I explained my situation an recalled went down hill from there called and spoke with Rolando no help all he did was pass the buck to Oscar even worst I explained my situation and all he did was shut me down cause I'm a women never ever again stay away from this piece of xxxx rat hole going straight to corporate if they have one I will be heard More
by Blanca
Employees Worked With
No one
October 15, 2021
I’ve been coming here for 3 years and recently went there. The service sucks they try to say you need everything right when you pull up and they damage my tires by over inflating them to 39 PSI. First there. The service sucks they try to say you need everything right when you pull up and they damage my tires by over inflating them to 39 PSI. First thing the lady said when I pulled up you need new tires, transmission flush and service. I told her I bought these tires less than a year ago and did the 68,000 maintenance on the car. She verified the info that it was correct. And she still was trying to push other services on me. I use to love coming here now I’ll have to find a new service location. More
by Flex2004
Employees Worked With
Do not remember her name
July 06, 2021
For just $48.04 City Kia gave Horrible Customer Service, Service Manager showed no concern for my issue .Waited until 7/1 to inquire about refund invoice dated 6/3 CM101545P Accting and service depts fail t Service Manager showed no concern for my issue .Waited until 7/1 to inquire about refund invoice dated 6/3 CM101545P Accting and service depts fail to call back as promised. More
by Dunnclin2009
Employees Worked With
Service Manager
June 10, 2021
Customer service is terrible, they are very disrespectful. I bought a 2021 and something was wrong so I took it for maintenance and they approached me with nasty words. Never buying a car the disrespectful. I bought a 2021 and something was wrong so I took it for maintenance and they approached me with nasty words. Never buying a car there again I’ll stick with Toyota. More
by gio.martinezn
Employees Worked With
Tim Duke
