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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
705 Reviews

705 Reviews of City KIA of Greater Orlando - Service Center

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March 23, 2025

City Kia has an excellent service. Clear with the options that are offered without any pressure. More

by CARMEN.LYLLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel
Mar 24, 2025 -

City KIA of Greater Orlando responded

CARMEN, Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were clear with the options offered and without any pressure. We wish you safe travels until we meet again!

March 22, 2025

They refused to honor the warranty on my car. They lied about repairs they made saying I had signed agreeing to pay which I didn't. They reported that the car was worth 20k and they sold it fo More

by pittypat8709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember and don't care
March 22, 2025

I waited four hours for the service. I came in for an oil change and got talked into two other services All totaling $600. They kept mentioning my warranty could be in jeopardy if I didn More

by J & C Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jocelyn was very courteous and polite but still sold me services I don’t Believe were needed
March 22, 2025

They’re slow, charge for everything, make you pay for services and say it’s required. Not accommodating at all. Charged me $200 for an oil changed, looks more like a staff hang out. No one ever has answe More

by PCARDONA.1QX9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any names
March 22, 2025

Worse service ive received ever i went for a oil change and they did not reset the oil light, turned on my parkin break and left it on and i couldnt figure out why my car was driving weird after i left, i More

by kmestevez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
March 22, 2025

Excelente servicio siempre nos atienden de maravilla y el trabajo con nuestro carro es perfecto More

by andruita78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan 5 estrellas
Mar 24, 2025 -

City KIA of Greater Orlando responded

Para City KIA of Greater Orlando, brindar un servicio excelente es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido suficiente para su satisfacción. Nos alegra saber que siempre lo tratan de maravilla y que el trabajo en su auto fue perfecto. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

March 22, 2025

Excelente servicio, todo muy limpio y bastante rápido, Abel siempre estuvo al pendiente y me explico todo al detalle. More

by Jroque257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Mar 24, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarle a Abel esta reseña tan positiva! Nos alegra saber que fue atento y te explicó todo con detalle. No dudes en decirnos cómo podemos ayudarte.

March 22, 2025

It can use some improvements in the waiting area is dark and dreary..coffee machine need upgrading and healthier snacks choices would be nice But service to my vehicle was great thank you More

by Ladeezee16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 24, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our teams service on your vehicle was great. We will take your feedback into consideration thank you so much. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 22, 2025

Great attention and service, All good, the advisor knows how to do his job 100% More

by ASTRID PIEDRAHITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

City KIA of Greater Orlando responded

ASTRID, We appreciate you for leaving us this stellar review! We are delighted to know that our team knew what they were doing and gave you great attention. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 22, 2025

I always receive great service when I am here! The staff are friendly and professional. I always recommend anyone with a Kia to come here. More

by AMALCOLM0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley, franco papagno
Mar 24, 2025 -

City KIA of Greater Orlando responded

Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction and recommendation! We are thrilled to know that they were friendly and professional. We wish you safe travels until we meet again!

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