City KIA of Greater Orlando - Service Center

I been waiting for recall parts since August 2024 and still no update. I have serviced my vehicle there every time and still haven’t been updated. I feel like they restart my request every single time I’ still no update. I have serviced my vehicle there every time and still haven’t been updated. I feel like they restart my request every single time I’m there and all I get oh it’s backed ordered. Like since August 2024. But it’s available to purchase online. So it doesn’t make sense. More

No matter what time you take your car in, you’ll end up waiting more than 4 hours just for an oil change. Plus, they try to add more services that they claim your car needs every three months, even when yo waiting more than 4 hours just for an oil change. Plus, they try to add more services that they claim your car needs every three months, even when you’re only there for an oil change. More

A short time ago they were excellent. But right now had been dropped in efficiency But right now had been dropped in efficiency More

Worst custumer service in the whole xxxxing planet. Made me wait almost 13 hours for my service. I dropped my car at 945am and they gave me an estimate at 330pm. They finished my service at 830pm. xxxx Made me wait almost 13 hours for my service. I dropped my car at 945am and they gave me an estimate at 330pm. They finished my service at 830pm. xxxxing unacceptable More