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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
709 Reviews
Call Service Center (855) 791-3984

709 Reviews of City KIA of Greater Orlando - Service Center

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March 29, 2025

Good service, professional staff, thanks Joshua and the rest of the team, very good experience. More

by RAPATTIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Farley
Report | Print
Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us! We are pleased that Joshua and the team provided you with 5-star service. It is our pleasure to assist you in any way possible. Safe travels!

March 29, 2025

The repair personnel are really friendly and attractive to what you need taken of on your vehicle when you come in for service. More

by cornwallgiwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

City KIA of Greater Orlando responded

We appreciate your positive review. Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs efficiently taken care of. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 29, 2025

Got there as planned and Zach took care of of me and explained everything that was done. Very happy! More

by joe616630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach in service
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Joe, thank you for sharing your positive review! Providing thorough and efficient service is so important to us, and we are glad that Zach's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 29, 2025

my advisor Nate was all excellent Kia always do me right when I come there More

by brandipeterson28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Nate this positive review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Nate consistently takes great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 29, 2025

Service was done timely. Excellent customer service Respectful Service was done timely. Excellent customer service. Respectful. More

by pmostafajuiceplus
Recommend Dealer
Yes
Employees Worked With
Abel
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for choosing City Kia and for your excellent review! We work extremely hard to ensure our guests' experience is as smooth as possible, and we are delighted that our team provided you with quality and efficient service. We hope to see you again the next time you are in need of automotive service.

March 29, 2025

Service advisor Anthony George provided excellent service. Glad people like him still exist. Thanks Anthony More

by ARAMOS3870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Anthony this wonderful review! He will be honored to hear of your very kind words and to know that you deeply valued his assistance. Please do not hesitate to give us a call if there is ever anything more that he and the team may assist you with. Safe travels!

March 29, 2025

I already did please see the previous message. He's one of your best employees and his empathy with others should be mirrored in more aspects of your business More

by EDGAR.BARR94
Recommend Dealer
Yes
Employees Worked With
Nate. He is amazing, his quick service and care made it possible for me to get to my interview on time with no worry. Without him my life may be on a different course
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Edgar, thank you for your 5-star rating! We are so glad that Nate took exceptional care of you and he will be delighted to hear of your kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 29, 2025

The service was excellent beyond my expectations. My service technician made all the difference in the world More

by MREDDYVALDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some Hispanic guy that starts with an E I think
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Thank you for your kind review! We strive for 100% customer satisfaction, and we are glad that our team provided you with a 5-star service experience. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 29, 2025

Definitely one of the best dealers around the area! With great service and people who is open to help in any circumstances! More

by henry.silva.godoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
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Apr 01, 2025 -

City KIA of Greater Orlando responded

Henry, thank you for your excellent review! We are so glad that our team provided you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities and we hope to see you again the next time you are in need of automotive service.

March 29, 2025

Purchased a brand new 2025 had car for 2 months and the battery dies. Bring it in to get checked after having my car all day still didn’t find out the problem. No new battery nothing!!! After I receive my More

by COOPERALEXUS1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wilfrenk Tejidor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derick
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Apr 04, 2025 -

City KIA of Greater Orlando responded

Cooper, Thank you for sharing your service experience with us and were sorry to hear that your expectation were not met with your new brand new 2025 vehicle. We do apologies for the battery dying out and the service department not finding a solution but also found a broken button. We would like to hear more information on this matter to better assist you, please call our dealership and ask for the Service Manager. Thank you for your time and patience.

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