City KIA of Greater Orlando - Service Center

Jonathan, is a Great service provider. He’s friendly, informative, knowledgeable, humorous need more people like him. He’s friendly, informative, knowledgeable, humorous need more people like him. More

Best experience with a service team that I have ever had. Very thorough and communicative!! Very thorough and communicative!! More

Always courteous, pleasant & helpful. I've been a customer there for 15 years & have never had any issues. I've been a customer there for 15 years & have never had any issues. More

I had a great experience with Abel Cruz! He was clear and honest with the information… The reparations took extra time but he was constantly communicating! I got my car and upon seeing it he He was clear and honest with the information… The reparations took extra time but he was constantly communicating! I got my car and upon seeing it he noticed that wasn’t as clean as it should so he made sure I got a Boucher for a Car wash! The only downside is that now my window on the passenger on the driver side doesn’t go down… Been working so I will have to swing on a day off! But other than that all good! More

Prompt service, Jonathan was great at explaining and offering different service. His customer service was great! He communicated about what was going on with my car. offering different service. His customer service was great! He communicated about what was going on with my car. More

Love it amazing service high quality thank you so much will be coming back for service will be coming back for service More

Very courteous, it was obvious everyone there works very hard to make sure customers are served well. The courtesy Lyft home made my day much eaiser! hard to make sure customers are served well. The courtesy Lyft home made my day much eaiser! More

Waited 3. 5 hours for 2 recalls in my kia rio 2019 also car sat at the other garage for 1 hour waiting to be moved over to service center unacceptable we won't 5 hours for 2 recalls in my kia rio 2019 also car sat at the other garage for 1 hour waiting to be moved over to service center unacceptable we won't be back cause of the service frank was our service manager he was very rude More

Horrible customer service! I did not feel heard and I wasn't satisfied with my service. This will be my last Kia. I did not feel heard and I wasn't satisfied with my service. This will be my last Kia. More

The Associates are extremely nice and helpful. However, every time I go there, my wait is much more than what I am told when I get there. For instance, I was told three hours, but it ended up to However, every time I go there, my wait is much more than what I am told when I get there. For instance, I was told three hours, but it ended up to be 4 1/2. Also, if the body didn’t repair section is only going to be open on Tuesdays. It would be nice for you to offer a courtesy vehicle. More