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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,299 Reviews

1,299 Reviews of City KIA of Greater Orlando - Service Center

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May 17, 2025

He bet dealer is could have found. Congratulation. Good services and good employees. Good blessings you More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel
May 19, 2025 -

City KIA of Greater Orlando responded

Maria, Providing immaculate service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were good and the best. We wish you safe travels until we meet again!

May 16, 2025

Excelent service as always! !! Thanks Jonathan Cordova!!! 10 years with City Kia and no regrets!!! They are always improving their service. 100% recommend!!! ❤️❤️❤️ More

by normadeniselarabonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
May 19, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jonathan this positive review and recommendation! We are happy to know that he provided you with excellent service as always. We look forward to continue serving you in the future.

May 16, 2025

Advisor seemed knowledgeable and was very professional, offered different options on the service to be performed and explained the differences between them. Also provided a ride to home so I did not have t More

by anarevelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
May 19, 2025 -

City KIA of Greater Orlando responded

Providing outstanding service is so important to us and we are glad that Daniel's efforts met your satisfaction! We are thrilled to know that he was knowledgeable, very professional and explained the differences between all your options on services to be performed. We wish you safe travels until we meet again!

May 16, 2025

I would recommend City Kia to others. They do not pressure you into buying and the reps are great. Willan Alvarez was very kind. More

by lethiasimmons
Recommend Dealer
Yes
Employees Worked With
Willan Alvarez
May 19, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us and we are glad that Willian's efforts met your satisfaction and recommendation! We are thrilled to know that he was great, very kind and did not pressure you. Congratulations on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

May 16, 2025

This was my first service since I bought the vehicle. I already had the absolute WORST experience purchasing a vehicle from this dealership in the first place when I was sold a vehicle with a very large More

by S.Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
May 19, 2025 -

City KIA of Greater Orlando responded

Rod, Thank you for taking your time to write this review and feedback. We are very disheartened to hear that your service experience fall short and the lack of customer service was unpleasant. We understand your concerns and frustration and would like to speak to you on recent visit, give us a call at our dealership and ask for the Service Manager. We would love to help you.

May 16, 2025

Excellent work environment, and the waiting room very well equipped, thank you very much. They are always attentive to the customer, asking if everything is okay. Excellent companionship in the workers. More

by xiomaram95
Recommend Dealer
Yes
Employees Worked With
Jocelyn Cáceres
May 16, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were attentive, excellent and took your opinion into account as always. We wish you safe travels until we meet again!

May 16, 2025

It was ok Really to be honest I'm not sure what to say. I never do these with cars and I had no understanding, so it maybe just me. More

by impelled365
Recommend Dealer
Yes
Employees Worked With
Frank
May 19, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team provided you with top notch service. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 16, 2025

Professional, fast, communicative Josh kept me updated on the status of the car. He was professional & answered all my questions. He was great! More

by aus10becker
Recommend Dealer
Yes
Employees Worked With
Josh Farley
May 19, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Josh this fantastic review! We are happy to know that he was professional, great, answered all your questions, communicative and kept you updated on the status of your car. Please do not hesitate to let us know how we may be of further service to you.

May 16, 2025

The process was quick. They took my car diagnosed, it got me an lfft to and from the facility and didn't charge me after they fixed my car More

by MAURICEJACKSON2013
Recommend Dealer
Yes
Employees Worked With
Frank
May 19, 2025 -

City KIA of Greater Orlando responded

MAURICE, We appreciate you for leaving us this phenomenal review! We are delighted to know that they made the process quick and did not charge you after fixing the car because of warranty. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 16, 2025

Waited too long and Josh was not friendly. The person that did the appt was very nice but cant remember her name. More

by JORGEVALLES700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

City KIA of Greater Orlando responded

Jorge, Thank you for your feedback and time. We are very sorry to hear that our team member was lacking customer service during your service visit and understand your concerns. We would like the opportunity to speak to you on this situation, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

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