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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
707 Reviews
Call Service Center (855) 791-3984

707 Reviews of City KIA of Greater Orlando - Service Center

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April 04, 2025

I had a prompt service intake and my car service was completed in a resonable time-frame. More

by rgtraver89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Report | Print
Apr 07, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team had prompt intake and completed your car's service in a reasonable time frame. We hope to serve you again in the future when the time comes.

April 04, 2025

I received excellent service, from service advisor Jocelyn Caceres ,she kept me informed, focused on my needs and payed attention to all my concerns, provided a comfortable lounge, and transportation More

by natehollinger0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
Report | Print
Apr 07, 2025 -

City KIA of Greater Orlando responded

Nate, We appreciate you for leaving Jocelyn this remarkable review! We are delighted to know that she kept you informed, focused on your needs, was attentive to all your concerns and provided you with excellent service. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 04, 2025

Everything was good thank you for great service keep up the good work, they have nice place for customers to wait More

by Escoash79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with this ppl
Report | Print
Apr 07, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team provided you with great service and everything was good. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 04, 2025

The employees are super nice, the prices are ridiculous! Outrageous how prices things! Again, the employees are great. More

by ANDREA_IRMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

City KIA of Greater Orlando responded

ANDREA, Thank you for leaving us this positive review! We are happy to know that our team was super nice and great. Please do not hesitate to let us know how we may be of further service to you.

April 03, 2025

City Kia of greater Orlando : Josh provided excellent care, very professional and efficient. I appreciate his service! More

by gghamadani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Apr 03, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Josh this exceptional review! We are pleased to know that he was very professional, efficient and gave you excellent care. We hope to serve you again in the future when the time comes.

April 03, 2025

Service was slow. Seats were reclined all the way back and readjusted. Obdo was left hanging and the oil service was not reset. I didnt feel the love at this visit. More

by lizniealm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
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April 03, 2025

Fantastic experience at City Kia, will be back regularly for maintenance! They are experts in cars and customer service! More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Apr 03, 2025 -

City KIA of Greater Orlando responded

Lou, Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they made your experience fantastic. We wish you safe travels until we meet again!

April 03, 2025

First impression are always key in giving a evaluation on service. Very satisfied from start to finish. I'm impressed with how many staff to receive vehicles and how quickly they bring your car in. Spoke wit More

by hecnella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I'm bad with names
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Apr 04, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team quickly brought your car in, answered all your questions and got you out very promptly. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 03, 2025

I chose because it's closer to my house, but it turned out great. The only issue was that we didn't have a working water dispenser in the waiting room More

by wender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Apr 04, 2025 -

City KIA of Greater Orlando responded

Wender, Thank you for leaving us this positive review! We are happy to know that our team made your experience great. We sincerely apologize for the water dispenser not working we will look into getting that fixed ASAP. Please do not hesitate to let us know how we may be of further service to you.

April 03, 2025

Excelente servicio me ayudaron mucho buen personal muy profesional amables salí cn lo q necesitaba More

by Yeniel0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Report | Print
Apr 04, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo fue muy profesional, amable y atento, y que le brindó un excelente servicio. ¡Le felicitamos sinceramente por su nuevo vehículo en nombre de todo el equipo de City KIA of Greater Orlando!

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