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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
707 Reviews
Call Service Center (855) 791-3984

707 Reviews of City KIA of Greater Orlando - Service Center

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April 05, 2025

Incredible. It was amazing Franco was very polite and helpful. The vehicle it's like a brand new one again More

by axbz58
Recommend Dealer
Yes
Employees Worked With
Franco
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was very polite and helpful. We wish you safe travels until we meet again!

April 05, 2025

Excellent place i always take my car there for all my service. Advisors are great in letting me know any issues with my car More

by ypervera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were great in letting you know any issues with your car. We wish you safe travels until we meet again!

April 05, 2025

Overall ok, I did not like the attempt to upsell more service. Brake system flush and a bunch of additive when I came for an oil change. If I wanted that I could have gone to the oil change places. More

by axelsonpng
Recommend Dealer
Yes
Employees Worked With
I don't remember, it was suppose to be Steve but he never showed up to the car.
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Axel, Thank you for taking the time to write this honest review. We are happy to hear that your overall experience was ok. But had a problem with the service experience, we are very sorry to hear about the negative experience and would like the opportunity to speak to you to get more information. Please give us a call at our dealership and ask for the Service Manager, we look forward to speaking to you, thank you for your patience and time!

April 05, 2025

Thank you for the excellent job you guys did I definitely recommend you guys as a dealer keep up the great job your team is a keeper More

by Rafaelc1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilfrenk Tejidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsa Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review and recommendation! We are delighted to know that they did an excellent job. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 04, 2025

Great experience , punctuality, timely manner, overall it’s was a good experience , better than the last time I went there. More

by SPNAVARRO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team was punctual, completed your vehicle in a timely manner and made your experience good/great. Please do not hesitate to let us know how we may be of further service to you.

April 04, 2025

Zach was the best! Had my car in and out quickly and it drives and looks amazing!! More

by cherylg927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach gentile
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Cheryl, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he was the best and had your car in/out quickly. We wish you safe travels until we meet again!

April 04, 2025

It was a good experience. The services provided was great. Going forward, I am hoping for a smooth experience with Kia Motors. More

by Julius.b.Jonas
Recommend Dealer
Yes
Employees Worked With
Devon
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Apr 07, 2025 -

City KIA of Greater Orlando responded

Julius, Thank you for leaving us this amazing review! We are happy to know that our team provided you with great service and made your experience good. We look forward to continue serving you in the future.

April 04, 2025

He was attentive to my needs about the car and kind He was very personable and efficient More

by LALEXF
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Juan this exceptional review! We are pleased to know that he was attentive to your needs, kind, very personable and efficient. We hope to serve you again in the future when the time comes.

April 04, 2025

I would not recommend City Kia to my worst enemy. They are liars and I regret buying a car from City Kia. More

by Karlskil33
Recommend Dealer
No
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April 04, 2025

Went due to a recall from Kia,took care of it in a timely manner. More

by dammouni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Castillo
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Apr 07, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this stellar review! We are delighted to know that our team took care of your recall in a timely manner.

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