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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
706 Reviews

706 Reviews of City KIA of Greater Orlando - Service Center

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April 06, 2025

Comfortable place while waiting for your car. Overall, professional and made sure everything came out perfect. More

by brandoncintron25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Apr 07, 2025 -

City KIA of Greater Orlando responded

Brandon, We are grateful for you leaving us this wonderful review! We are pleased to know that our team was professional and made sure everything came out perfect. We hope to serve you again in the future when the time comes.

April 06, 2025

the service was excellent and efficient. Franco handled my vehicle with above and beyond service, I had a 30k service done and was done in less than 2 hours. Very grateful for Franco and the More

by RONY.DURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
Apr 07, 2025 -

City KIA of Greater Orlando responded

RONY, Providing excellent and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he went above and beyond for you. We wish you safe travels until we meet again!

April 06, 2025

He was very wonderful and helpful. he was very polite and very professional. you have plenty of knowledge of he’s doing. More

by E.Pabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Gentile
Apr 07, 2025 -

City KIA of Greater Orlando responded

E.pabon, Thank you for leaving Zach this positive review! We are happy to know that he was very wonderful, helpful, polite, professional and knowledgeable. Please do not hesitate to let us know how we may be of further service to you.

April 06, 2025

Mala atención por parte del asesor de servicio, y ni disculpas ofrecidas por parte de ellos More

by GIOTARAZOBA5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco
Apr 10, 2025 -

City KIA of Greater Orlando responded

Gio, Gracias por contactarnos para hablar sobre nuestro Departamento de Servicio. Lamentamos mucho que su experiencia con el servicio haya sido mala y que nadie haya podido compensarlo. Nos gustaría hablar con usted sobre este asunto para poder ayudarle mejor. Llame a nuestro concesionario y pregunte por el Gerente de Servicio. Gracias.

April 05, 2025

This words are for the person that helped me. Abel. Was. Very professional kind and helpful . Thanks Abel. More

by concasgiovanna
Recommend Dealer
Yes
Employees Worked With
Abel w a
Apr 07, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving Abel this flawless review! We are pleased to know that Abel was very professional, kind and helpful. We hope to serve you again in the future when the time comes.

April 05, 2025

Jay did a great job welcoming me & explaining the work that would be done. He was cordial and professional every time he spoke to me. He arranged for a Lyft vehicle to take me back home and later to pic More

by rabramowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 07, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Jay this fantastic review! We are glad to hear that Jay took amazing care of you and your automotive needs. We are happy to know that he was cordial, professional, did a great job welcoming you and explaining the work that would be done. Please do not hesitate to let us know how we may be of further service to you.

April 05, 2025

Erickson was really great to work with. He was patient when I asked to see multiple cars that had to be brought from other lots and was very knowledgeable about all the features of the cars More

by awesterheid
Service Time
Recommend Dealer
Yes
Employees Worked With
Erickson
Apr 07, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Erickson this terrific review! We are so appreciative of the opportunity to work with you and we are glad that Erickson provided you with stellar service. We are happy to know that he was really great to work with, patient and very knowledgeable. Congrats on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 05, 2025

Jonathan was an awesome service representative. He was very helpful and kept me informed. My only issue was the time it took to diagnose the issue. More

by Mangelarocha14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Apr 07, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jonathan this marvelous review! We are delighted to know that he was awesome, very helpful and kept you informed. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 05, 2025

Great to get your car in for a service. Alot of friendly staff and are ready to help you out. More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

City KIA of Greater Orlando responded

Alberto, We are grateful for you leaving us this stunning review! We are pleased to know that our team was friendly and ready to help you out. We hope to serve you again in the future when the time comes.

April 05, 2025

Incredible. It was amazing Franco was very polite and helpful. The vehicle it's like a brand new one again More

by axbz58
Recommend Dealer
Yes
Employees Worked With
Franco
Apr 07, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was very polite and helpful. We wish you safe travels until we meet again!

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