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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
706 Reviews
Call Service Center (855) 791-3984

706 Reviews of City KIA of Greater Orlando - Service Center

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April 08, 2025

Very detailed and excellent communication. Everyone I dealt with was helpful and friendly. 10/10 More

by SHARONJANELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 09, 2025 -

City KIA of Greater Orlando responded

SHARON, Thank you for leaving us this positive review! We are happy to know that our team was very detailed, had excellent communication, helpful and friendly. Please do not hesitate to let us know how we may be of further service to you.

April 08, 2025

Service did take longer than expected. I was very quoted 2-3 hours ended up take closer to 5. More

by annier2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 09, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this stunning review! We sincerely apologize that your service took longer than expected. We hope to still serve you again in the future when the time comes.

April 08, 2025

Long time waiting, didnt wash the car then I received a voucher for a free car wash but it didn't work. Much more expensive than expected, sayng that now is manadatory to pay for aditional additives to the More

by Mfabaron
Recommend Dealer
No
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Apr 10, 2025 -

City KIA of Greater Orlando responded

We appreciate you taking the time to write this review and feedback. But sadden to hear that you didn't receive your free car wash as promised. We do apologize for the inconvenience and would like to speak to you to see what we could do. Please give us a call at our dealership and ask for the Service Manager, we would love to help.

April 08, 2025

Great service I always come to this location to get my services since day one. More

by ZMALDONADO08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this spectacular review! We are delighted to know that our team provided you with great service. We look forward to continue serving you in the future.

April 08, 2025

On time service with appointments, my service advisor Jonathan Cordoba very courteous and helpful checked up on me during my visit while I was waiting for my car and promised me a time frame of completio More

by ERZGRAGGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Cordoba
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Jonathan's efforts met your satisfaction! We are thrilled to know that he was very courteous, helpful, promised you a time frame completion and it was done before that. We wish you safe travels until we meet again!

April 07, 2025

Great sales and service I use them for personal and commercial vehicle. KIA specialis t in Orlando More

by smarttone1502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team was great and you use us for both personal and commercial vehicles. We look forward to continue serving you in the future when the time comes.

April 07, 2025

1Service take too long Cae did not was clean have to take it back inside to rewash More

by michaelhinds40@gmail.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

City KIA of Greater Orlando responded

Michael, Thank you for your time and feedback. We are very sorry to hear that your service repair took longer than expected and the vehicle wasn't clean as promised. We are very sorry that we missed these steps to making your vehicle experience so exceptional. We understand your frustration, please contact us at our dealership and ask for the Service Manager. We would be happy to help you.

April 07, 2025

This time they were very accommodating! I couldn't wait there as I had just recovered from an illness so they had an Uber drive me home and back to pick up my car. I was very pleased! More

by FILOMENA0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Apr 07, 2025 -

City KIA of Greater Orlando responded

FILOMENA, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very accommodating. We wish you safe travels until we meet again!

April 07, 2025

Great service juan castillo and team. Returning the my car clean and making sure I leave with no concern More

by SANC_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan castillo
Report | Print
Apr 08, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Juan this phenomenal review! We are delighted to know that he made sure you left with no concern and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 07, 2025

Excellent service, friendly staff, quick process, fair pricing, clean facilities- City Kia truly exceed my expectations. More

by EEMLLC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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Apr 08, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team was friendly, made the process quick, provided you with excellent service and truly exceeded your expectations.

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