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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
706 Reviews
Call Service Center (855) 791-3984

706 Reviews of City KIA of Greater Orlando - Service Center

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April 08, 2025

The service advisor said the work would be done that day. I was called at 4 pm and told that I had to bring the middle seat up for service to be finished. When I dropped everything and brought it up, they More

by android154lyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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April 08, 2025

I am so glad I came to Kia, It was my last chance and they exceeded all expectations! More

by Juliannejerome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammar? Brenda,
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Julianne, We appreciate you for leaving us this marvelous review! We are delighted to know that our team exceeded all your expectations. We sincerely congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

April 08, 2025

I Brought my vehicle in for worranty work and Steven was my service writer. During the repairs Steven showed me a video from the machanic ensuring the work was completed and fixed. More

by jtownsend320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service was great
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Apr 09, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Steven this stellar review! We are delighted to know that he showed you a video from the mechanic ensuring the work was completed and fixed. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 08, 2025

Las personas son super amables y educadas te resuelven las cosas muy rápido y muy profesional More

by Tatyortuno19
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos mucho que nos haya dejado esta maravillosa reseña! Nos complace saber que nuestro equipo fue muy amable, educado, muy profesional y que resolvió los problemas con gran rapidez. Esperamos poder atenderle de nuevo en el futuro.

April 08, 2025

My service rep Steve Santosuosso did a great job with communication concerning my service work. I look forward to working with him in the future. More

by TEAMWELLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Steve Santosuosso
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Steve's efforts met your satisfaction! We are thrilled to know that he did a great job with communication concerning your service work. We wish you safe travels until we meet again!

April 08, 2025

Zachary was the best service associate we have ever had. Great gentleman!! I am very impressed. More

by sararoserayane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary gentile
Report | Print
Apr 09, 2025 -

City KIA of Greater Orlando responded

Sara, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Zach's efforts met your satisfaction! We are thrilled to know that he was the best you ever had and is a great gentleman. We wish you safe travels until we meet again!

April 08, 2025

They were very informative. Kept me up-to-date. Took care of me to the best of their abilities. More

by Hannahbena
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Hannah, Thank you for leaving us this incredible review! We are happy to know that our team was very informative and kept you up to date. Please do not hesitate to let us know how we may be of further service to you.

April 08, 2025

The experience was quick and efficient. Went over my car details and recommended some repairs they he thought would benefit my car and i listened to the recommendations More

by IZIC54
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Apr 09, 2025 -

City KIA of Greater Orlando responded

IZIC, We are grateful for you leaving Jonathan this exceptional review! We are pleased to know that he went over your car details, recommended some repairs that would benefit your car and made your experience quick/efficient. We hope to serve you again in the future when the time comes.

April 08, 2025

We were quickly seen and were attended to with anything we needed with our service. The service was explained in great and detail with future recommendations. Happy with everything that I experienced More

by Stacialuisa2002
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Apr 09, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was attentive, explained everything in great detail and you are happy with your experience. We hope to serve you again in the future.

April 08, 2025

Love it super duper great. Just never give an estimated wait time because I ended up staying double what I was quoted. More

by Gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, service
Report | Print
Apr 09, 2025 -

City KIA of Greater Orlando responded

Gabriela, We appreciate you for leaving us this marvelous review! We are delighted to know that our team made your service super duper great. We apologize for the long wait time. If there is ever anything more that we may help you with please do not hesitate to let us know how we may be of further service to you.

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