City KIA of Greater Orlando - Service Center

My experience was great! Jocelyn Caceres and Felix were amazing, very professional and competent. Customer Service skillset is on point. I wish all of my services were lik Jocelyn Caceres and Felix were amazing, very professional and competent. Customer Service skillset is on point. I wish all of my services were like this. I was kept abreast as to what was happening with my auto. It took alittle longer than I wanted but, no issues. Felix helped me with getting my windshield replaced. Thanks again Jocelyn Caceres and Felix! Warm Regards, Rufus Gatlin More

Good service … employee so kind . . checked my car and message me what my card needs… good . checked my car and message me what my card needs… good More

Nathaniel Coronado hizo un buen servicio al cliente Me ayudo a resolver mis inquietudes y haciendo que el proceso sea mas fácil y rapido. Gracias. Cuando vallan a city kia pregunten por nathaniel coronado ayudo a resolver mis inquietudes y haciendo que el proceso sea mas fácil y rapido. Gracias. Cuando vallan a city kia pregunten por nathaniel coronado. More

really reccoment to come here. Nice staff, really clean in waiting area. really good service Nice staff, really clean in waiting area. really good service More

It was very easy to get my car serviced. Everyone was very nice and super attentive! Everyone was very nice and super attentive! More

I truly enjoyed my visit yesterday upon my oil change service request. Abel the Manager Representative was accommodating and truly knowledgeable. I am appreciative with his approach and service way t service request. Abel the Manager Representative was accommodating and truly knowledgeable. I am appreciative with his approach and service way to go Abel! Terrific personally Thank you kindly! More

The service was very good, I'm very satisfied thank for everything . It's totally recommendable everything . It's totally recommendable More

Made me think something would be covered under warranty. Then told me repair would cost one price. Without getting an ok or changing what they were doing, kept telling me the repairs would cost more and mor Then told me repair would cost one price. Without getting an ok or changing what they were doing, kept telling me the repairs would cost more and more. I even have documentation showing some of this. More

Very disappointed in the service advisor Jocelyn was very pushy in selling your products. I understand that she does probably have to meet a quota however flat out lying to the customer telling the customer pushy in selling your products. I understand that she does probably have to meet a quota however flat out lying to the customer telling the customer that your warranty will be void is not correct. And in the end she tells me I need an alignment yet my inspection comes back that my car is perfect. Either she's lying to her customers or she doesn't know how to do her job. More

Originally we came to Kia for a vehicle that was not available but advertised. We was able to manage selecting another vehicle close to the one we first set our eyes on but it was a bit disappointing be available but advertised. We was able to manage selecting another vehicle close to the one we first set our eyes on but it was a bit disappointing because the price was allot different than the price for the car we have instead More