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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
1,661 Reviews
Call Service Center (855) 791-3984

1,661 Reviews of City KIA of Greater Orlando - Service Center

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April 17, 2025

Muy amable muy atento muy responsable hizo un buen trabajo mumuy buen trabajoy buena persona More

by nereidaalonso075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANCO
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Apr 17, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su excelente reseña! Nos complace saber que nuestro equipo fue muy amable, atento, responsable, bueno y que hizo un excelente trabajo. Si necesita ayuda con algo más, no dude en hacérnoslo saber.

April 17, 2025

I appreciate all attention and service! Frank was amazing with us! It’s always good came here! More

by Eliane Croscatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 17, 2025 -

City KIA of Greater Orlando responded

Elaine, We are grateful for you leaving Frank this exceptional review! We are pleased to know that he was amazing with you and attentive. We look forward to continue serving you in the future when the time comes.

April 17, 2025

Juan Castillo was fantastic, now, the wait time was terrible, more than 4 hours for the simple things I had to do to my car More

by fleslerdavid
Recommend Dealer
Yes
Employees Worked With
Juan castillo
Report | Print
Apr 17, 2025 -

City KIA of Greater Orlando responded

David, Thank you for your time and feedback. We are delighted to hear that Juan was able to provide you with exceptional customer service but had a issue with the wait time for your services. We value your opinion and would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the Service Manager. We would love to help you.

April 17, 2025

I had a great experience with Josh at my last visit! he went above and beyond to make sure I understood everything my car needed and that i was comfortable while I waited. Definitely exceeded my ex More

by KETHELENGDASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Josh's efforts met your satisfaction! We are thrilled to know that he went above/beyond to make sure you understood everything your car needed, made your experience great and exceeded your expectations. We wish you safe travels until we meet again!

April 17, 2025

Excellent customer service and very attentive. Jocelyn went above and beyond. Thank you so much! More

by aysha.fuentes24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn (service department) 5 stars
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Apr 18, 2025 -

City KIA of Greater Orlando responded

Aysha, Thank you for leaving Jocelyn this amazing review! We are happy to know that she went above/beyond for you, was very attentive and provided you with excellent service.

April 17, 2025

So far I have excellent services on my kia Telluride . Also I enjoy theirs good customer relationships More

by HMARINES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

HMARINE, We are grateful for you leaving us this wonderful review! We are pleased to know that our team has a good customer relationship with you and provided you with excellent service on your KIA Telluride as always. We look forward to continue serving you in the future when the time comes.

April 17, 2025

Man I love it there always great service and great people who care and listen. More

by Joserosariojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

Jose, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was great, caring and listened to you as always. We look forward to continue serving you in the future when the time comes.

April 17, 2025

Excellent place to buy a car and service the automobile very friendly people. Thank you for your service More

by miguel354434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kia service department
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

Miguel, Thank you for leaving us this fantastic review! We are happy to know that our team was very friendly and we are an excellent place to work with. Please do not hesitate to let us know how we may be of further service to you.

April 17, 2025

Fast and friendly Service Writer. City KIA supplied a Lyft ride home and a Lyft ride back to the Dealership two days later after work was completed. More

by heather75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn-Service Writer
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

Heather, Thank you for leaving Jocelyn this positive review! We are happy to know that she was fast, friendly and got you a Lyft home and back when your vehicle was completed. Please do not hesitate to let us know how we may be of further service to you.

April 17, 2025

Franco was friendly and communicative regarding process and time. The drop off and pick up of car was easy More

by michelle-johnson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 18, 2025 -

City KIA of Greater Orlando responded

Michelle, We are grateful for you leaving Franco this flawless review! We are pleased to know that he was friendly, communicative and made drop off/ pick up easy.

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