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City KIA of Greater Orlando - Service Center
Orlando, FL
812 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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812 Reviews of City KIA of Greater Orlando - Service Center
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Verified Customer
April 28, 2025
Terrible service, treated like a liar and a pain from the first second, this place is filled with swindlers, liars and cheats first second, this place is filled with swindlers, liars and cheats More
by Fredwerd
Employees Worked With
Other Employees :
Oscar platt, Josh Farley, Richardo Rosario, Andrew ,
April 28, 2025
Well, it took over a week to fix the car. I get that a part needed to be ordered, but after 5 days we finally got a rental car set up by KIA. That was supposed to be covered by KIA. We ended I get that a part needed to be ordered, but after 5 days we finally got a rental car set up by KIA. That was supposed to be covered by KIA. We ended up keeping the car for four days. It was ordered for one day by KIA. But since the car wouldn't be done until Friday evening, we were forced to keep the rectal. I confirmed with Johnathan that Kia would extend the reveal daily, until the car was ready. He confirmed that you would take care of it. But surprise to us, we were charged on our credit card for $97.43. We had to give a credit card when picking up the car, but Hertz said we wouldn't be charged anything, it was just policy. So we are more than pissed that we are being charged for the extra days since Johnathan obviously didn't bother to do the extension of the rental to cover all the days we needed. Then there was a whole other issue with making us wait a while to just get our keys and car Friday night so we could leave. After doing business with City Kia for over a decade, this was by far the worst experience with service we ever had. More
by Drawman72
Employees Worked With
Johnathan
April 28, 2025
Paulo is a great advisor and i am grateful foe his service. Thank you. Paulo service. Thank you. Paulo More
by ARLEEN.Gonzalez
Employees Worked With
April 28, 2025
Excelente servicio al cliente, muy buenas atenciones y un servicio a tiempo ,eficiente y de calidad,lo recomiendo al 100% servicio a tiempo ,eficiente y de calidad,lo recomiendo al 100% More
by eridielboada
April 28, 2025
Very curious, helpfully, understanding what I was looking for my needs Discussing the prices, Different vehicles and Ellite me on the different features on them for my needs Discussing the prices, Different vehicles and Ellite me on the different features on them More
by cibajohn
Employees Worked With
Yes Dan Givici salesman
