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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews
Call Dealership (855) 791-3984
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9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

July 28, 2026

The initial encounter was cordial and still to the point which I appreciated. We identified the reason for the visit and I was informed that I would get a call once the service was done. Upon receiving my v More

by Antrod11189
Recommend Dealer
Yes
Employees Worked With
Rafael
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Jul 29, 2026 -

City KIA of Greater Orlando responded

This review means so much to us! A cordial, straightforward visit from start to finish, plus a clean and vacuumed car at pickup, sounds like a great combination. We'd be glad to have Rafael continue as your service advisor for future visits. You can rest assured knowing this level of service is what we are committed to delivering on every visit!

July 28, 2026

It was not pushy and pleasant I didn't have any problems with my visit at all More

by ERIC.CAMPBELL7500
Recommend Dealer
Yes
Employees Worked With
German I believe
Print
Jul 29, 2026 -

City KIA of Greater Orlando responded

We’re delighted to hear your service visit felt pleasant and pressure-free. Thank you for trusting us with your Kia Niro and for the perfect rating.

July 28, 2026

Everything has always been good but this time they were able to get the oil change done in great time. More

by ERIC.CAMPBELL7500
Recommend Dealer
Yes
Employees Worked With
Abel was my service advisor
Print
Jul 29, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to hear your oil change was completed so quickly this time. It’s great to know our service team continues to meet your expectations with your Kia Niro. Thank you for sharing your positive experience; we look forward to serving you again.

July 28, 2026

Jay was friendly and professional. He explained everything. Great asset to your company. Anytime I need service I will ask for Jay. More

by Gwavian
Recommend Dealer
Yes
Employees Worked With
Jay
Print
Jul 28, 2026 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating and kind words. We’re glad our team explained everything clearly during your Kia service. We look forward to assisting you with any future needs.

July 28, 2026

Juan Castillo was able to diagnose and fix the issue immediately. He made the process very seamless for us, he has amazing customer service, he was super communicative throughout the whole process and e More

by ANGERODWAY
Recommend Dealer
Yes
Employees Worked With
Juan Castillo.
Print
Jul 28, 2026 -

City KIA of Greater Orlando responded

It's wonderful to know our advisor provided clear communication and efficient service for your Kia Stinger. We're glad they could guide you through each step and ease any financial concerns. We appreciate your recommendation and look forward to assisting you again.

July 28, 2026

In all the time I've dealt with City Kia, this was my worst experience. In all the time I've dealt with City Kia, this was my worst experience. Frustrated More

by polman1000
Recommend Dealer
No
Employees Worked With
Jonathan
Print
Aug 01, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 28, 2026

Easy process, I like the free breakfast, Jonathan was very nice and kept me informed More

by Torres.sheila
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Print
Jul 28, 2026 -

City KIA of Greater Orlando responded

Thank you for choosing our service. We’re glad the process was straightforward and you enjoyed our complimentary breakfast. We’ll share your kind feedback about our team’s communication, and we look forward to servicing your Kia Sportage again.

July 28, 2026

Easy process Easy process and they explained their recommendation and they did force me to do them More

by Torres.sheila
Recommend Dealer
Yes
Employees Worked With
Daniel
Print
Jul 29, 2026 -

City KIA of Greater Orlando responded

An easy process paired with clear explanations and no pressure to act on the recommendations, sounds like exactly the kind of visit we aim for. Thank you for the feedback! Please reach out anytime you need us again.

July 27, 2026

Exceptional service, and follow up call. Ayesha is the best, to the point and professional. More

by FAZILDUMPY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayesha
Print
Jul 27, 2026 -

City KIA of Greater Orlando responded

We appreciate you highlighting our attentive service and timely follow up. It’s great to know your Kia Sportage received professional care. Thank you for choosing us, and we look forward to helping you again.

July 27, 2026

Their customer service is excellent, and I truly appreciate how they treat their customers with respect and honesty. That’s why I continue coming back and confidently recommend City Kia to my family More

by yahairaarodriguez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Anil
Print
Jul 27, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our respectful and transparent service has earned your ongoing trust. Thank you for recommending us to your family and for letting our Orlando team care for your Kia K5.

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