City KIA of Greater Orlando

Helpful pleasant I bought my car with them, Myles delivered it to my home. I have been use the service door to keep my auto serviced. delivered it to my home. I have been use the service door to keep my auto serviced. More

Only complaint was it took 20 minutes longer than was told it would Only complaint was it took 20 minutes longer than was told it would, which was two hours told it would Only complaint was it took 20 minutes longer than was told it would, which was two hours More

Excellent service! But wait time for an oil change is ridiculously too long! The minimum i have waited is 3 hours. They do offer a ride anywhere near by and back but i But wait time for an oil change is ridiculously too long! The minimum i have waited is 3 hours. They do offer a ride anywhere near by and back but i live 27 miles away and not always i have something to do nearby. Other than that i will highly recommend this Kia service Center. More

Smooth processes my car was there for about 3 nights. But they ensured that if i needed a loaner vehicle they could provide me with one. Always kept me updated. But they ensured that if i needed a loaner vehicle they could provide me with one. Always kept me updated. More

General observation : your operation needs revamped. I dealt with Mazda in longwood for 12 years- maintenance worked like a well oiled machine. I've been to your shop twice and both times were unprofess I dealt with Mazda in longwood for 12 years- maintenance worked like a well oiled machine. I've been to your shop twice and both times were unprofessional, I witnessed multiple other people dealing with the same issue I was, and no one seems to know anything. If I didn't have recalls- I would NEVER bring my car in to you all. More

Service advisor is always positive and polite always going the extra mile on accommodating me while I wait for my car to be serviced. going the extra mile on accommodating me while I wait for my car to be serviced. More

They were very professional and honest with the work they did for my car. They ran step by step on the car with me. German gave me a call every time he found out something new till it was fixed. did for my car. They ran step by step on the car with me. German gave me a call every time he found out something new till it was fixed. More

Unorganized. messy esthetic, poor customer service picking up car. Waiting area inside where you pick up your car was not very clean or organized to look at. messy esthetic, poor customer service picking up car. Waiting area inside where you pick up your car was not very clean or organized to look at. More

Staff is professional, courteous, and resolved my issue Staff is personable, accommodating and got the job done Staff is personable, accommodating and got the job done More

Excellent service; he was always very keen on resolving the issues. Always very attentive to ensuring we were satisfied with our visit to the dealership. the issues. Always very attentive to ensuring we were satisfied with our visit to the dealership. More