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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

May 28, 2026

I was previously purchasing my vehicles from a competing dealership. I purchased three cars from them, and after the management change, they treated me like a John Smith. I decided it was time to make a cha More

by smockonallama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco, Rachel Solano
May 28, 2026 -

City KIA of Greater Orlando responded

We are honored by your feedback and truly appreciate you giving us the opportunity to earn your trust after a disappointing experience elsewhere. It is wonderful to hear that the rest of our team, were able to make the process seamless and straightforward. Recognizing that you had other options and chose to give us a chance is something we do not take lightly, and we are committed to making sure every future experience reflects the same level of care. On behalf of our whole team, we wish you safe travels!

May 28, 2026

Great service 👏 everyone was Awesome though the whole time thank you again for your services More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
May 28, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star review. Jesenia and our service team are thrilled you had such a positive experience with your Essex. We look forward to your next visit.

May 28, 2026

Nice customer service He knows what the vehicle need to update He knows what the vehicle need to update and explain very clear More

by vicentemarcano78
Recommend Dealer
Yes
Employees Worked With
Anthony
May 31, 2026 -

City KIA of Greater Orlando responded

Thank you, Vicente, for choosing City KIA of Greater Orlando. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2026

I went in with out an appointment on memorial day and was taken care of by Jason Torres. From the beginning he was super helpful and the crew took care of my car problems same day. Jason stayed behind after More

by mariealonzo0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
May 28, 2026 -

City KIA of Greater Orlando responded

Thank you for trusting us with your Kia on Memorial Day. We’re pleased our service team resolved your issues the same day and worked after hours to get you back on the road. Please reach out if we can help again.

May 27, 2026

Overall good experience Overall it was a good experience working with this dealership. Staff was friendly More

by BOSS26
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco, Gabriel Polanco
May 27, 2026 -

City KIA of Greater Orlando responded

It’s great to hear your recent visit was positive. We’re pleased our friendly team helped make your new Essex purchase enjoyable. If there’s anything more we can do, just let us know. Thanks again!

May 27, 2026

Excelent service Muchas gracias por el servicio la atención de Daniel fue excelente muy profesional y amable More

by Kikebricenov
Recommend Dealer
Yes
Employees Worked With
Daniel
May 27, 2026 -

City KIA of Greater Orlando responded

We’re delighted our service team provided professional and friendly attention. Thank you for bringing your Kia in for care. We look forward to assisting you again.

May 27, 2026

Excelent service Muchas gracias por el servicio la atención de Daniel fue excelente muy profesional y amable More

by Kikebricenov
Recommend Dealer
Yes
Employees Worked With
Daniel
May 27, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our service team delivered professional and friendly care during your visit. Thank you for trusting us with your KIA. We look forward to assisting you again.

May 27, 2026

The staff is always friendly and willing to go the extra mile to ensure you’re taken care of. More

by BRENTONJANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Lopez
May 27, 2026 -

City KIA of Greater Orlando responded

It means a lot to us to receive your kind words about our team. We are grateful to know that the friendliness and dedication of our staff made a positive impression on your visit. Should you need any assistance in the future, please do not hesitate to reach out to us.

May 27, 2026

Daniel did a great job, he kept me informed and took care of everything as I expected More

by Patrickpitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
May 27, 2026 -

City KIA of Greater Orlando responded

We are delighted to receive your review and appreciate you sharing your experience with us. Daniel will be pleased to know that his clear communication and attentive service met your expectations. Please let us know if we can be of any help to you in the future.

May 27, 2026

Profesional and friendly staff. Good communication when explain car situation and procedures. Waiting area is very good with some amenities for customers that are waiting also prov More

by JRCRUZ.MIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 27, 2026 -

City KIA of Greater Orlando responded

Thanks for recognizing our team’s professionalism and friendly approach while explaining the service process for your KIA Forte. We’re glad our waiting area amenities and courtesy transportation added convenience to your visit. We look forward to serving you again.

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