Back

City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

Directions

By Type

4,911 Reviews of City KIA of Greater Orlando

June 07, 2026

the service itself was done well however i had to travel a couple of hours to get to the service department for recalls, but when car was return I had 0 mi left of gas and when I left it with them it had 1 More

by lcw26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jonathan in service department
Jun 08, 2026 -

City KIA of Greater Orlando responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. IWe'd love to address your concerns in detail with you. Please cpntact us at the dealership and ask for the service manager.

June 07, 2026

My service at City Kia was a little time consuming with my vehicle even though I had an appointment, but I appreciate Abel for making sure that my time there was peaceful despite the wait. I appreciate his More

by jadiamartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Jun 07, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star review and for sharing your recent service experience on your Kia Sportage. We’re glad our service advisor kept you informed during the wait and helped make your visit more comfortable. Welcome to the Kia family and we look forward to assisting you again.

June 07, 2026

City Kia of Greater Orlando has great service and the car was ready quick! Would recommend More

by gemn430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Able
Jun 07, 2026 -

City KIA of Greater Orlando responded

We appreciate your recommendation. It’s wonderful that your Kia Sorento was ready promptly and you enjoyed the service experience. We look forward to assisting you again.

June 07, 2026

Excelente servicio en tiempo y forma, solo fallo un poco el lavado, que en varias partes se ve sucio el auto More

by JUAMPAFIGUEROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
Jun 08, 2026 -

City KIA of Greater Orlando responded

Agradecemos que se haya tomado el tiempo de compartir su experiencia con nosotros. Nos alegra saber que el servicio fue oportuno, y tomamos nota de sus comentarios sobre el lavado del vehículo, ya que nos ayudan a mejorar. Por favor, no dude en comunicarse con nosotros para que podamos atender ese detalle a su entera satisfacción.

June 07, 2026

Very convenient, close to my house and never had problem with their service. I even got a courtesy car instead of waiting there because my service was a little bit longer due to a safety recall. More

by Elvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 07, 2026 -

City KIA of Greater Orlando responded

Thank you for noting how our convenient location and courtesy Kia vehicle eased your recall service experience. We’re glad our team has consistently delivered reliable service for your Telluride. We appreciate your ongoing trust and look forward to supporting your Kia in the future.

June 07, 2026

Outstanding customer service, they will help you to get better deals, amazing service. Highly recommended. More

by JOSSIELPLACENCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Rep, Juan , Gabriel Polanco
Jun 07, 2026 -

City KIA of Greater Orlando responded

Thank you for your kind words and recommendation. Gabriel and our team are glad to have helped you secure great deals and deliver outstanding service for your Kia. We appreciate your trust and look forward to serving you again.

June 06, 2026

When i pulled up a lot of people sitting around. I felt ignored for about 20 minutes. I walked up to a desk and was told to wait by my car. Once we were finally helped the person who took care of us More

by AGUYKERR
Recommend Dealer
No
Jun 08, 2026 -

City KIA of Greater Orlando responded

We apologize for the wait and for making you feel ignored when you arrived. We’re glad the team member who assisted you provided great service, and we’ll use your feedback to improve our check-in process.

June 06, 2026

Excellent staff, great customer service, and friendly individuals. The staff is always friendly. They provide exceptional customer service & are a pleasure to converse with. More

by arhunt77
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jun 06, 2026 -

City KIA of Greater Orlando responded

We appreciate your kind words regarding our friendly staff and attentive service. It’s wonderful to know your Kia Sorento service experience was enjoyable. We look forward to assisting you with your next maintenance.

June 06, 2026

Great experience working with AG. Great customer service, time frame was great. AG had me checked in and out in record time. More

by susancooper663
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jun 06, 2026 -

City KIA of Greater Orlando responded

We’re delighted the service team completed your Kia Forte check-in and check-out so efficiently and delivered outstanding customer care. If you need anything for your Kia on future visits, just let us know.

June 06, 2026

Great experience working with AG. Great customer service, time frame was great. AG had me checked in and out in record time. More

by susancooper663
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jun 06, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive service experience with your Kia Forte. We’re glad our team could complete your check-in and check-out so efficiently. We appreciate your five-star review and look forward to serving you again.

...
35
...