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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

August 09, 2026

Best service experience I've ever had there. I usually dread having to come in for an oil change since it usually takes 3+ hours, I was in an out within 45mins More

by JACLYNSUZANNE25
Recommend Dealer
Yes
Employees Worked With
Rafael
Aug 09, 2026 -

City KIA of Greater Orlando responded

Your note about being in and out in under 45 minutes during your oil change highlights our focus on fast, reliable service for your Kia Soul. Hearing that this was your best service experience ever means a great deal to our service team.

August 09, 2026

Abel was a fantastic service representative! He provided excellent customer service for my Kia K5. More

by SABRINAISTJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel was excellent!
Aug 09, 2026 -

City KIA of Greater Orlando responded

Knowing that our service representative provided outstanding support for your Kia K5 is rewarding. Your kind words and five-star rating mean a great deal to our service team.

August 08, 2026

It was great. I was there for only an hour. Friendly, polite, respectful, talkative, and professional More

by RODZM723
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but he was great
Aug 08, 2026 -

City KIA of Greater Orlando responded

Your mention of our under-an-hour turnaround on your Kia Sportage highlights our focus on efficiency and friendliness. Knowing you found the experience professional and personable means a lot to our team. Thank you for the five-star rating.

August 07, 2026

To be honest thats the first time feels so good Daniel was super great and make everything wonderful I will definitely aske about him next time More

by REEM130780
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 07, 2026 -

City KIA of Greater Orlando responded

Knowing your service visit felt so positive is truly rewarding for our service team. We’re glad we could make the service on your Kia Seltos smooth and enjoyable. We look forward to welcoming you back for your next appointment.

August 07, 2026

Excellent, honest, knowledgeable and reliable service with a wide range of hours to schedule maintenance More

by Jesusdavidrb
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
Aug 07, 2026 -

City KIA of Greater Orlando responded

Knowing you found our team knowledgeable and appreciated our flexible maintenance hours means a lot to us. We appreciate your five-star rating and look forward to providing reliable service for your Kia Niro again.

August 07, 2026

Reliable and knowledgeable service in a timely manner, easy to schedule, but the upselling of services by the dealership that are not needed is not ok More

by Jesusdavidrb
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
Aug 10, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with us! We truly appreciate your feedback and will share your comments with the team.

August 07, 2026

Perfect job and fast service and assume people Perfect job and fast service and assume people More

by mapoi388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Lopez
Aug 07, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating and your praise for our fast service. We’re glad the work on your Kia Telluride was perfect and prompt.

August 07, 2026

Excellent maintenance service! Jay Torres was very kind, attentive, and patient throughout the entire process. I truly appreciate his great customer service! More

by COLON.JENNIE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Aug 07, 2026 -

City KIA of Greater Orlando responded

Your mention of patience and attentiveness really highlights what we aim for in every maintenance appointment. Knowing that our team provided kind, patient support during the maintenance on your Kia Sportage is rewarding. Your praise for our customer service means a great deal to us.

August 07, 2026

Always Great service at city kia. German Lopez was very informative and kind on what I needed for my car. More

by jsilva81803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Lopez
Aug 07, 2026 -

City KIA of Greater Orlando responded

Thank you for continuing to trust us with your car, and for letting us know how informative and kind German was about what you needed this time. Please let us know if there is anything more we can do for you.

August 06, 2026

The dealership was clean and organized. I got my car in relatively quickly and they got me out and on my way. More

by eric.scrivens34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name
Aug 06, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. We’re glad our clean, organized environment helped your Kia K5 service go smoothly and get you back on the road quickly.