City KIA of Greater Orlando

Mr. Douglas Fumero was very professional, courteous and patient with me, he was able to answer all of my questions in regards to the Kia recall of the car trunk latch. Thank you very much. patient with me, he was able to answer all of my questions in regards to the Kia recall of the car trunk latch. Thank you very much. More

Great experience! We have been a customer for years and they never let us down. Extra kudos to our sales rep Job Gomes. He made sure to make it a flawless process alon We have been a customer for years and they never let us down. Extra kudos to our sales rep Job Gomes. He made sure to make it a flawless process along with Finance Manager Eric, this was another home run. Thanks team!! More

Great company, excellent communication and customer service! All of the staff were very kind and helpful. Natalie kept me posted on the status of repairs! I highly recommend! service! All of the staff were very kind and helpful. Natalie kept me posted on the status of repairs! I highly recommend! More

Great service from Myles and the rest of the staff. Wasn’t expecting to get the car at wanted in within the budget I’d set but they meet every expectation Wasn’t expecting to get the car at wanted in within the budget I’d set but they meet every expectation More

I buy already 3 cars in kia 2 in kia west 1 in city kia the best Deal of course in city kia thanks to Joshua and joe thanks guys you help me a lot ⭐️⭐️⭐️⭐️⭐️ I love my Sorrento. the best Deal of course in city kia thanks to Joshua and joe thanks guys you help me a lot ⭐️⭐️⭐️⭐️⭐️ I love my Sorrento. More

Very pleasant. . everyone is very helpful Tonya was great & very helpful hope to speak with her again . everyone is very helpful Tonya was great & very helpful hope to speak with her again More

The sales person was Omar Quintana, really nice person and good seller, He was honest and answered our questions, he helped us throughout the purchase process, we recommend him as a seller and good seller, He was honest and answered our questions, he helped us throughout the purchase process, we recommend him as a seller More

To start, ended up not purchasing the vehicle so I can’t speak to all aspects of City Kia and I won’t speak to the quality of the individuals I worked with as they were generally nice. I do not have issues speak to all aspects of City Kia and I won’t speak to the quality of the individuals I worked with as they were generally nice. I do not have issues with dealers attempting to recoup costs of preparing a vehicle for sale even though the decision and amount of effort is at their discretion and consumers may not value what they offer as a standard. What I did have an issue with was that there was documentation provided from the service department as to what was completed on the car prior to showing that was proven to be false and the City Kia team agreed and apologized for the false information. This was followed up by discounting the potential purchase by 1000.00 to offset a portion of the total ~3200.00 in required dealer fees tacked on to the advertised price prior to tax,tag,title and doc fees. (Their website does fairly state these fees but as consumer I wanted to feel good that they were just a profit grab) We then discussed value of a trade in we were considering. The only reason this was considered and a part of why we came to City Kia was that they are supposedly running a promotion to offer up to 5,000.00 above and beyond Kelly Blue Book value. The sales reps agreed that my vehicle would be considered at least “good” condition based on KBBs scale. The trade-in offer I received was laughable and below the average trade in value of “fair” condition with little to no room to negotiate further. Considering all the inconsistencies in paperwork and over feeling like we were heavily baited and switched my wife and I had to make the decision to not do business with this establishment. Do your due diligence when making large purchases and ask for evidence and never feel like you have to purchase something just because they got you to come in. More

Always excellent service. I have been a client since 2015 and have always had great service by all I have been a client since 2015 and have always had great service by all More

Tonya McKinney was great! She efficient with checking in, and making sure I received the correct services. She efficient with checking in, and making sure I received the correct services. More