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City KIA of Greater Orlando

Orlando, FL

4.4
1,123 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,123 reviews

July 20, 2022

Great customer service! I bought my first car, the Sportage 2023 X Pro and I am super happy! I couldn’t have done it without the help of every team member involved that help More

by Pvazphotography
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Menendez
Jul 20, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are honored to have been of assistance to you with your special purchase, and we are so glad that our team took great care of you! Your satisfaction means so much to us. We warmly congratulate you on your first vehicle- on behalf of the entire team! Safe travels!

July 13, 2022

Even with shortage of mechanics, Abdelkar Ladj was able to accelerate my repairs and He Offered and organized a lift home for me. When I came to pick up the car they had washed it for me :) More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ladj Karim Alexander Calcano
Jul 14, 2022 -

City KIA of Greater Orlando responded

Luke, Thank you so much for your positive review! We are so glad that our team provided you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

July 13, 2022

As one who hates the car buying process, I can honestly say City Kia and their amazing staff totally made my purchase enjoyable. They have a family oriented atmosphere with no pressure. Chems Bekkaoui wa More

by tnedd1127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chems Bekkaoui,
Jul 13, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are delighted that Chems could provide yo with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you and your family the safest of travels until we meet again!

July 08, 2022

I love the atmosphere and service staff of City Kia! I have always had a positive experience. More

by becbias1007
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Natalie Deonath
Jul 11, 2022 -

City KIA of Greater Orlando responded

We are so glad that our team could consistently provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We thank you for your positive review and we wish you the safest of travels until we meet again!

July 08, 2022

Excelente servicio y atención. Ofrecen mucha variedad a la búsqueda deseada. El vendedor Diego Rodriguez muy amable y excelente persona More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rodriguez
Jul 08, 2022 -

City KIA of Greater Orlando responded

Nancy, Gracias por su evaluacion positiva! Nos complace saber que Diego le haya brindado un servicio de primer nivel! Us en placer ayudarla en todo lo posible. Mil gracias!

July 08, 2022

Tonya Mckinney was the associate who took care of me. She was attentive, professional and made sure everything was taken care of before returning my vehicle to me. Keep up the great work. More

by Gus.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Mckinney
Jul 11, 2022 -

City KIA of Greater Orlando responded

Thank you for sharing the positive experience you had with Tonya! Offering thorough and efficient service is so important to us, and we are pleased that she provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

July 07, 2022

Amazing Experience with this dealer. My advisor Keith Parker was very thorough and transparent about the services my car needed and made suggestions accordingly. Would definitely recomme More

by dinolefevre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Jul 08, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Keith provided you with nothing less. It is an honor to have earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 06, 2022

Joshua Helms is great. I bought my 2018 Hyundai Sonata Limited from him last year April 2 2021. When I was contacted about the upgrade program I insisted Joshua Helms be my More

by mae_lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurelio Montenegro
Jul 07, 2022 -

City KIA of Greater Orlando responded

Thank you for taking the time to leave Joshua this wonderful review! He will be honored to hear of your kind words and to know that you deeply value his service. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate t give us a call if there is ever anything more that Joshua and the team may help you with!

July 06, 2022

Some of the best customer service I’ve experienced. Robert Mattson attended to me when I went for my oil change. He was super kind and even ordered me a Lyft back home while I waited for my car. More

by JerryL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Mattson
Jul 07, 2022 -

City KIA of Greater Orlando responded

We are happy to hear that Robert took great care of you and your vehicle! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We hope to see you again the next time your vehicle is ready for service. Safe travels!

July 03, 2022

Pleased with the service that I received and Keith Parker's attention to my car's. he was polite friendly and work on my car in a timely matter More

by deydre1928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith parker
Jul 05, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that Keith provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

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