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City KIA of Greater Orlando

Orlando, FL

4.4
1,123 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,123 reviews

August 10, 2022

I needed major repair of my Kia Sorrento and the customer service and mechanics all did a great job. A big shout out to Alberto Reyes for the wonderful customer service and attention to detail while I waited More

by drarvelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Reyes
Aug 11, 2022 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We are so glad that Alberto and the team took great care of you and your vehicle. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 07, 2022

Joao Gomez was excellent and we received top notch service. I would recommend your dealership to my family. More

by Phyllisgator15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joao Gomes
Aug 07, 2022 -

Phyllisgator15 responded

Thank you for everything

Aug 08, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review and recommendation! We are happy to hear that Joao provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Safe travels!

August 05, 2022

Our was very please how they helped me at City Kia, Anthony George was a great help good communication, and a kind person he was very helpful too me! and Thank you so much! More

by divahoney4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony George
Aug 08, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that Anthony took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

August 04, 2022

Service advisor Keith Parker was amazing best service I have ever had at any dealership he was very helpful and attentive! Keep the hard work Keith! More

by rennysierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Aug 04, 2022 -

City KIA of Greater Orlando responded

Thank you for leaving Keith this positive review! He will be honored to hear of your very kind words. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

August 04, 2022

DON'T WASTE YOUR TIME ! !! They have a Kia Sorento stock (N5113448) in the website "CITY KIA BEST PRICE" $36040 When you go there, suddenly the price goes up to $49000, t More

by Francisco Gomezjurado
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian
Aug 05, 2022 -

City KIA of Greater Orlando responded

Hello Francisco, We are very sorry that you did not have a favorable experience with our dealership and we do apologize for any miscommunication and/or confusion on the price on the Kia Sorento. We are known to provide our guests with the best experience possible and it’s very disheartening to hear that you left feeling unsatisfied. If you would like to discuss further, please contact us at the dealership and ask for the sales manager. Thank you!

August 02, 2022

Excellent customer service going above and beyond to get the job done every single time. More

by rmabartel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Garcia
Aug 03, 2022 -

City KIA of Greater Orlando responded

Thank you for your 5-star rating! We are so glad that our team consistently provides you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

August 01, 2022

Very good dealer. Alberto helped me a lot resolving some issues on my car. Would recommend any day More

by Peter Pichardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Rivera
Aug 02, 2022 -

City KIA of Greater Orlando responded

Peter, Thank you so much for your positive review and recommendation! We are so glad that Alberto provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 31, 2022

My experience here was great. Jr helped me out even though he was very busy and even helped me understand my maintenance plan that I had. More

by Bmiyar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Aug 01, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are so glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 25, 2022

efficent work and knowlegable about lxsoul kia. service departmemt great! service on my soul was only 1hr. and a half. More

by servicetron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
hamid nassif
Jul 26, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

July 22, 2022

excellent service, I deal with people, very attentive, always aware of all the details I recommend them excelente servicio, trato con las personas, muy atentos, siempre pendientes de todos los detalles l More

by reggielandaeta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke, Reputation Manager
Jul 25, 2022 -

City KIA of Greater Orlando responded

Thank you so much for your positive review and recommendation! We are delighted that our team could provide you with top-notch service! Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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