City KIA of Greater Orlando

Rip off! I went to the dealership because my 2011 Kia Sorrento had a busted headlight socket. I went to an auto parts store earlier in the day and they quoted I went to the dealership because my 2011 Kia Sorrento had a busted headlight socket. I went to an auto parts store earlier in the day and they quoted me $10 for the part but it would need to be ordered and it would take a week so i did not get if. I went to kia to see if they had it in stock. When i told the service manager the problem with the car he quoted me a price of over $700.00 for the entire assembly...even though i asked for only the harness. I told them to stuff it and fixed my car for $10. Stay far away from City Kia. More

Both sales agent and sales manager understood my needs. The reason I gave a 5 star rating is simply because at first, my expectations did not meet my financial ability. During the consultation, both sales a The reason I gave a 5 star rating is simply because at first, my expectations did not meet my financial ability. During the consultation, both sales agent and manager asked me a few questions to find what I will be able to afford. I am extremely grateful they were patient and provided outstanding customer service. For example, Hamza Ammor, took his time assisting me, even stopped by at the dealer on one of his days off to assist me with the new vehicle I purchased. I would also like to mention that Hamza Ammor and all the other employees at City Kia are great at walking with the customer during a purchase and following up. I definitely recommend this dealer! -Grace Marie Garcia More

"Awesome Sales Associate" First off, Hamza Ammor is the greatest! He's patient, caring and wants to be the best help he can be. My Husband and I had a very good experience wh First off, Hamza Ammor is the greatest! He's patient, caring and wants to be the best help he can be. My Husband and I had a very good experience when purchasing our jeep. We are extremely pleased with our purchase and Hamza made sure we didn't leave without it! He even got us to put less down on the deposit which was amazing I might add. What I loved most was that he wasn't pushy like most car salesman (lord knows that drives me crazy), he let's you relax and concentrate! We'll most definitely be back to purchase our 2nd Vehicle from him! #TeamHamza #HeRocks More

Stay away from Vincent Vincent Rita is the worse sales person he is too pushy and rude an disrespectful he just wants the sale an shows you what he thinks u should get not w Vincent Rita is the worse sales person he is too pushy and rude an disrespectful he just wants the sale an shows you what he thinks u should get not what you want an he tried to be funny an put my husband in a small car knowing he is a big man an we have 3 kids car seat age an he drove crazy swerving trying to be cool speeding with my kids in the car also ran credit with out permission we told him not to an social was in the system still from last visit we told him everything we knew he would say after pulling credit an looking at trade because we been thru it already but he ran the credit check any way an didn't tell us until I asked what the paper was that the manager had an he said it was from the credit check we will be going to a complete different dealer now More

Hamza Ammor This gentleman went above and beyond he helped me get the car I wanted and at the price as well and I also walked in with a coworker looking for a car This gentleman went above and beyond he helped me get the car I wanted and at the price as well and I also walked in with a coworker looking for a car and she also got a car if you ever need help look for a car this is the place to go and the store manager are great they go above and beyond to make sure you are happy with your service thanks City Of Kia love my new Soul More

The best customer service He helped me out in a big way. I was with another sales associate who told me I couldn't get a co signer to help me with getting a car. When Hamza Amm He helped me out in a big way. I was with another sales associate who told me I couldn't get a co signer to help me with getting a car. When Hamza Ammor came he asked did I have a co signer and I got my car. He is the best when it came to helping me to get my car. Keep up the good work. I also wanna say the manager is awesome as well he helped me a lot as well. More

Kia helped me when no one else would! I walked into Kia automatically assuming to be turned down. I didn't have a credit score, and 2 other dealerships already turned me away. I figured th I walked into Kia automatically assuming to be turned down. I didn't have a credit score, and 2 other dealerships already turned me away. I figured that Kia would be no different, but this dealership proved me wrong. They took my trade in that was high in miles and due for at least a tune-up, and put me into a 2010 Kia Soul. I am forever grateful to Wil Romero. He was determined to get me into a vehicle...and he did! Dustin was also able to make this deal go through, while Preston handled the ppwrk. Kia made it happen and Wil made sure of that. -H S Hinton More

good service I got good service right away and got a lot of help getting the deal that I came here to get. Had good customer service. I got good service right away and got a lot of help getting the deal that I came here to get. Had good customer service. More

worst experience rockafort management is the worst Car has issues they said there weren't any when checked only had car for 11 days and he told me I couldn't give it back basically I'm stuck in this ca Car has issues they said there weren't any when checked only had car for 11 days and he told me I couldn't give it back basically I'm stuck in this car said 30 day limit law does not apply to me contacting lawyer this morning. More

Excellent service and professional care. This will be my 6th car purchased at City KIA. Robert Lopez was my salesman, he was very helpful in the purchase of my car and my daughter's car. He h This will be my 6th car purchased at City KIA. Robert Lopez was my salesman, he was very helpful in the purchase of my car and my daughter's car. He helped in finding us the best deal and finance that suit our budget. In overall I have taken my previous KIA cars for service, which I have never in the past done with any other dealer. City KIA has been the only dealership which I have returned and recommend to friends and family members. More