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City KIA of Greater Orlando

Orlando, FL

4.4
1,122 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,122 reviews

January 29, 2023

Had a Recall appointment, dropping it off was quick and easy. My service advisor, AG, was very professional and kept me up to date on the status of my vehicle. More

by Judith Barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AG, Tim Duke
Jan 30, 2023 -

City KIA of Greater Orlando responded

Judith, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 27, 2023

I am always Impressed from the first time I pull up to the dealership, till I drive out. More

by Mkrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Jan 27, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! We are delighted that our team could consistently provide you with top-notch service. It is our pleasure to assist you in anyway possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

January 25, 2023

Great Experience! !! I've bought 4 cars from them and every time has been a consistently great experience, good people and they are never pushy! Thank you Armando, Jo More

by Jacismith1215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Jose, Armando and John
Jan 26, 2023 -

City KIA of Greater Orlando responded

Jaci, Thank you so much for your positive review! We are honored by your continued business, and we are so glad that our team could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 24, 2023

City Kia is one of the friendliest dealerships I’ve been to. German Valencia took good care of me and got me out earlier then what was quoted. More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German Valencia
Jan 25, 2023 -

City KIA of Greater Orlando responded

Missy, Thank you so much for your wonderful review! We are so glad that German could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 24, 2023

Sebastian Gomila Was really helpful . He worked with us to get the car that we wanted. I’ll highly recommended him . Super nice guy . Thank you because we are really happy with our new c More

by Tatiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian gomila
Jan 25, 2023 -

City KIA of Greater Orlando responded

Tatiana, Thank you so much for your positive review! We are so glad that Sebastian took great care of you. Your satisfaction means so much to us, and he will be honored to have earned your kind recommendation. We warmly congratulate you on your new vehicle- on behalf of the entire team!

January 23, 2023

Excellent customer service , Keith Parker (Advisor ) is excellent , very informative and professional. I’m a very satisfied customer ! More

by janinena79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Parker
Jan 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review! Providing thorough and efficient service is so important to us, and we are glad that Keith's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 21, 2023

I had an accident with a Sportage after just 6 weeks and it was totaled. My Progressive insurance company paid for the loss within 18 days. The Gap insurance took paid after a month. So,the only thing that More

by Shari121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston, Tim Duke
Jan 21, 2023 -

Shari121 responded

The absolute worst experience I've ever had!

January 21, 2023

Anthony George was very welcoming made me feel like family super awesome guy, going back! More

by Ray Sosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
Jan 23, 2023 -

City KIA of Greater Orlando responded

Ray, Thank you for taking the time to leave Anthony this excellent review! We are delighted that he could provide you with the quality service that you deserve. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

January 21, 2023

My service advisor for this visit was Douglas Fumero. He was very personable and listened to my needs and expectations prior to work being done. He arranged for transportation from and back to the dealer More

by RWhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Fumero, service department advisor
Jan 23, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving Douglas this positive review! We are delighted that he could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 19, 2023

Making you feel like family is an understatement. They find the solution to your specific situation and needs. More

by Mr. Alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
German Valencia
Jan 19, 2023 -

City KIA of Greater Orlando responded

Mr. Alexis, Thank you so much for your positive review! We are so glad that our team could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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