Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
City KIA of Greater Orlando
Orlando, FL
1,123 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,123 reviews
March 17, 2023
All was well done and the areas used were clean and nice. The service was outstanding with an exception - had to go through a second day to do a missed item from the first day. Shay was very nice as my point The service was outstanding with an exception - had to go through a second day to do a missed item from the first day. Shay was very nice as my point of contact. Dan the man oversaw the follow up on the missed item. That was well done too! More
by manhugsfl
March 16, 2023
Always extremely happy with the level of customer service at City Kia Orlando. Ashan Hack was my service advisor and was spot on from the moment he opened my door to the time he walked me back to my car whe at City Kia Orlando. Ashan Hack was my service advisor and was spot on from the moment he opened my door to the time he walked me back to my car when it was finished - at the time I requested due to another appointment I had. Thank you Ashan! I highly recommend City Kia for your car service needs! More
by Rich S
Employees Worked With
Ashan Hack
March 15, 2023
Kia City is a very welcoming dealership. Once you enter, you are immediately greeted with a smile and you can feel the positive energy. Once you enter you feel comfortable unlike other deale Once you enter, you are immediately greeted with a smile and you can feel the positive energy. Once you enter you feel comfortable unlike other dealerships that make you feel I like you just entered a piranha bowl. More
by Jewel Figueroa
March 14, 2023
Jason Torres was able to get to the bottom of my issue and explain everything. He listened to my concerns and addressed them with professionalism. I was treated like my time was valuable and my vehicle wa and explain everything. He listened to my concerns and addressed them with professionalism. I was treated like my time was valuable and my vehicle was important to Jason. Thank you More
by Taikens106
Employees Worked With
Jason Torres
March 11, 2023
Excellent service and quality work! !!!!!!. A nice cleaning job done too!!!!. And the Hot Dogs are a big treat!!!. !!!!!!. A nice cleaning job done too!!!!. And the Hot Dogs are a big treat!!!. More
by Halco46
Employees Worked With
March 06, 2023
Excelente vendedor, excelente ambiente en el concesionario KIA ... Jaime tiene buen conocimiento del vehículo y las finanzas .. lo recomiendo 100% .. muchas gracias por la atención concesionario KIA ... Jaime tiene buen conocimiento del vehículo y las finanzas .. lo recomiendo 100% .. muchas gracias por la atención More
by palc182
Employees Worked With
Jaime Baca
March 04, 2023
I would say that it was a great experience overall. Before going into the City Kia I had bad impression about them, especially after reading other reviews. But now I can say that it was the opposite. Before going into the City Kia I had bad impression about them, especially after reading other reviews. But now I can say that it was the opposite. I walked there with an appointment and was greeted by J. Abreu Marte who was very friendly and patient. He was able to deal with me with no hassle and I was able to get the car with my planned budget. Thank you for the excellent services. More
by Alfredo M
Employees Worked With
Jeremias Abreu Marte
