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City KIA of Greater Orlando

Orlando, FL

4.4
1,126 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,126 reviews

May 16, 2023

Great service my representative Anthony George was knowledgeable and willing to go the extra mile to make my experience unique. More

by roger.cepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George,
May 17, 2023 -

City KIA of Greater Orlando responded

Roger, Thank you for leaving Anthony this positive review! We are so glad that he could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a cal if there is ever anything more that we may help you with.

May 15, 2023

"I recently had my car fixed at city kia, and I couldn't be happier with the service I received. From the moment I walked in, the staff was friendly and professional, and they quickly diagnosed the issue wi More

by Ydorisca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 17, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 15, 2023

Keith Parker was a pleasure to work with. He made everything easy and his customer service was commendable. Great service and was very appreciative of the service given More

by vonettaharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith parker
May 17, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your positive review We are so glad that Keith took great care of you and made your experience with us as smooth as possible. He will be delighted to know that you deeply valued his assistance. We hope to see you again the next time you are in need of automotive service!

May 12, 2023

Everyone was welcoming! Ricardo was an Excellent help, very kind and patient. I appreciate the amazing communication and customer service. More

by jessica.mulero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo (Kia Advisor)
May 15, 2023 -

City KIA of Greater Orlando responded

Jessica, Thank you for leaving Ricardo this positive review! We are so glad that he took great care of you and he will be honored to know that you deeply valued his service. We hope to see you again the next time you are in need of automotive service!

May 10, 2023

Professional and courteous staff. Gus Papas and Daniel Wampler are a tremendous team to work with. Thank you! More

by Joyce_stratton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wampler and Gus Papas
May 11, 2023 -

City KIA of Greater Orlando responded

Joyce, Thank you so much for your positive review! We are so appreciative of the opportunity to work with you, and we are glad that Gus and Daniel could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 10, 2023

I had a really good experience at Kia thanks to Samer he was amazing and helped me with everything I was needing. More

by mariagmartinsoldner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girls at the front desk are very nice , Tim Duke
May 11, 2023 -

City KIA of Greater Orlando responded

Mariagmartinsoldner, Thank you so much for your positive review! We are so glad that Samer and the team could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

May 09, 2023

I took my car to be service and Henry and Mary was awesome the service was above anything that I can think of they were so professional More

by Kkclermont
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mary customer service is always great
May 11, 2023 -

City KIA of Greater Orlando responded

Kkclermont, Thank you for sharing your positive experience with us! We are so glad that Henry and Mary could provide you with 5-star service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 08, 2023

I am pleased to have thorough, kind and helpful employees work on my car. Thank you all! More

by quintanaj25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith, Dan and a woman (forgot her name) were great as always.
May 11, 2023 -

City KIA of Greater Orlando responded

Quintanaj25, Thank you for sharing your positive experience with us! We are so glad that our team was both kind and thorough throughout your visit. Our guests' safety and satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!

May 05, 2023

This Dealership at City Kia was amazing and I highly recommend them for your future car purchases. More

by KJulmice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duke
May 08, 2023 -

City KIA of Greater Orlando responded

KJulmice, Thank you so much for your positive review and recommendation! We are so glad that our team could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 05, 2023

Every time we come to the service department at City Kia everyone is so helpful and welcoming. Anthony George went above and beyond to get both off our vehicles in for oil changes. He even offered to get us More

by linda61hurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 08, 2023 -

City KIA of Greater Orlando responded

Linda61hurley, Thank you for taking the time to leave us this positive review! We are delighted that Anthony and the team could consistently provide you with top-notch service, and that Anthony could make this experience with us no different. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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