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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,126 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,126 reviews

June 02, 2023

Quick and very friendly service and nice perks given when waiting for service! Super welcoming system and great communication as we can text our service agent during wait time! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug and Kimberly
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Jun 02, 2023 -

City KIA of Greater Orlando responded

Mel, Thank you for sharing your positive experience with us! We are pleased that our team could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

May 31, 2023

Customer service was above and beyond. Not only were detail and keeping us informed of the vehicle but made sure we were comfortable while waiting. Experience was very delightful and stres More

by Sharong214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony G.
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Jun 01, 2023 -

City KIA of Greater Orlando responded

Thank you for sharing your positive experience with us. We are so glad that Anthony took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 31, 2023

Keith Parker Jr assisted me and he was excellent. I highly recommend him for anything in the service of your car. He was kind, professional and quick. More

by wallymarrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Parker Jr, Tim Duke
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Jun 01, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving Keith this positive review! We are so glad that he could provide you with 5-star service. He will be delighted to hear of your kind words and to know that he earned your kind recommendation. We hope to see you again the next time you are in need of automotive service.

May 30, 2023

Excellent quantity of vehicles to select from that is thoughtfully procured for their core customer base! More

by Candicekanenord
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Smith
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May 31, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your 5-star rating! We are glad that our team could provide you with a top-notch experience. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 30, 2023

Sebastian was awesome. Everyone that helped through our process was nothing short of absolutely great. More

by nyree5811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Gomilla
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May 30, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving Sebastian this positive review! We are so glad that he and the team took great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.

May 30, 2023

Muy buena atencion agradecido por la oportunidad de tener mi camioneta, will excelente vendedor me apoyo en todo lo que necesite More

by Fnpu071295
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will tejidor, Tim Duke
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May 31, 2023 -

City KIA of Greater Orlando responded

Gracias por su evaluacion positiva! Nos complace saber que Will le haya brindado una experiencia de primer nviel. Es un placer ayudarle en todo lo posible. Mil gracias!

May 25, 2023

John Smith is an amazing salesman to work with, very knowledgeable, respectful, and worked magic for our amazing deal. This dealership is amazing, we will be back to get another Kia soon! More

by emilyeustis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Smith
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May 26, 2023 -

City KIA of Greater Orlando responded

Thank you for leaving John this wonderful review! We are so glad that he could provide you with 5-star service! He will be delighted to hear of your very kind words. We wish you safe travels and we look forward to an opportunity to work with you again!

May 23, 2023

Great experience was very good, and the sale took place very quick. Dylan Fudge was an Excellent help, No-pressure, didn't feel rushed. Professional and polite salesperson. No games! More

by zaida.coll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Fudge , Tim Duke
Report | Print
May 24, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are so glad that Dylan and the team could provide you with a smooth, pressure-free experience. We greatly appreciate the opportunity to work with you. We warmly congratulate you on your new vehicle- on behalf of the entire team!

May 23, 2023

Very impressed with both sales reps who were very helpful, patient with me, and did not pressure me. Thank More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Smith, Lyndon ______, gentleman in finance
Report | Print
May 24, 2023 -

City KIA of Greater Orlando responded

Tina, Thank you for sharing your positive experience with us. We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 22, 2023

Sonia was extremely helpful and answered all of my questions. She was professional and expedited my experience as quickly as possible. She advised me on the best discount to help save on my total ex More

by platislaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia and Kimberly
Report | Print
May 23, 2023 -

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! Providing a smooth, 5-star experience is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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